Someone needs to review General Manager work ethics and conduct. Please review the following information.
- she only hires family and friends. Family friends get Employee of quarter. When other front desk staff and housekeepers are working endlessly for the hotels success and guest can have a comfortable rest.
- Manager would do house parties with employees
- When one of her friends is challenged at the site she would be very biast. She would show favoritism and share it.
- Employee would no call no show more than 1ce or 2ce a month without any kind of documentation.
Than she would cover the shifts or have assistant working doubles and triple shifts. You were always overwhelmed, overworked and poor gratification.
- Employees be over worked in back of the house, with no support or little help.
- No maintenance staff. He goes home by 3pm,
- Front desk staff would not be relieved for breaks.
- Shortage of supplies- never ordered enough so she can stay under budget. Any guests all the time.
- She would inform guests of work confidential information about employees and say “just between you and I”
- There is an open door policy which is shared with other close friends who work with her. Becomes a loyalty pattern, “you scratch my back and I will scratch your back”
- proof of retaliation and harassment on job of few employee.
- Never got a weekend off. Always was told you are my assistant for a reason.
- She would invite the hotel guests over for dinner with her husband.
- She loves to give hugs, nice big warm hugs. There are no boundaries between guests and employees. Highgate should be sued for sexual harassment.
- Ethics of conduct was never a policy in this workplace.
- Emails are available as proof.
- as long as you are her Facebook friend, you will never have a disciplinary action.
- Maintenance never held accountable. Comes and goes as pleases. Rooms are dirty with mold and needing maintenance repairs. Rooms are not on a PM schedule. Mostly sits in GM office and supervises housekeepers. Great at being a porter but thats about it.
- Housekeepers on cell phones watching videos and chatting with family while working. Cleaning 8 rooms takes 8 hours or milking the clock. Breakfast storage was a filthy mess. Seen roaches and ants everywhere.