Is Highmark Health a good company to work for?

Highmark Health has an overall rating of 3.3 out of 5, based on over 1,516 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Highmark Health to a friend and 40% have a positive outlook for the business. The best reviews about Highmark Health have been left by employees working as Analyst , Program Manager and Director .

Does Highmark Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark Health. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Health?

47% of Highmark Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Health 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Highmark Health?

Customer Service Representative (63) , Manager (35) , Business Analyst (32) , Project Manager (25) , Applications Developer (22) , Director (17) , Consultant (15) , Vice President (14) , Analyst (12) , Business Technical Analyst (12) , Customer Service Representative (CSR) (11) , IT Analyst (10) , Program Manager (10) , Senior Project Manager (9) , Actuarial Intern (8)

What are the pros of working at Highmark Health according to real employee reviews?

"Good benefits and will promote from within" ((in 155 reviews)); "Pay is good and there are some really eMAR people here." ((in 83 reviews)); "Work from home is flexible when you may need to be away from the office." ((in 65 reviews)); "Work life balance is good" ((in 57 reviews)); "Great culture of respect." ((in 46 reviews))

What are the cons of working at Highmark Health according to real employee reviews?

"Poor leadership (and then promoting or rewarding them)." ((in 37 reviews)); "I think upper management is aware it is a problem, but appear to be slow and/or reluctant to address due to internal politics." ((in 34 reviews)); "The company has too many layoffs in one year." ((in 29 reviews)); "Punishments are "all or none" so that managers do not need to confront troublemakers." ((in 27 reviews)); "No training for the job." ((in 19 reviews))

What are employees saying about Highmark Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark Health layoffs and their outlook for job security at Highmark Health in 2026.

What are the top reviewed Highmark Health locations?

Pittsburgh , Camp Hill , Wilmington , Buffalo , Harrisburg , Parkersburg , Pitts , Erie , Wilkes-Barre , Latham , Philadelphia , Penn Pitt , New York , Johnstown , Jacksonville , Houston , Mechanicsburg , York , Atlanta , Richmond , Albany , Washington , Huntington , Denver , Blue Bell , Bethel Park , East Pittsburgh , Penn , Wexford , Boston

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Highmark Health

Highmark Health reviews

3.3

47% would recommend to a friend

(1,362 total reviews)

David L. Holmberg

57% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.7

Senior management

Highmark Health has an employee rating of 3.3 out of 5 stars, based on 1,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 22, 2026

Good PTO and retirement, but micromanaged and overworked

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Good PTO benefits, and retirement plan

Cons

Very micro managed and overworked not heard

2.0

Apr 19, 2026

Great culture fading with loss of experienced staff

Capability manager

Recommend

CEO approval

Business Outlook

Pros

Use to be a great place to work. Lots of dedicated folks who were coordinated and collaborative. It felt like going to a university every day.

Cons

The "old timers" who knew how systems worked between the lines are being let go regularly. Once these folks are gone, how things worked, how they were designed, the tribal knowledge is lost for good.

1.0

Apr 8, 2026

Valuable experience hindered by silos and confusion

Sr. it project manager

Recommend

CEO approval

Business Outlook

Pros

The role provided experience in a large, complex enterprise and helped build resilience, judgment, and the ability to work through ambiguity.

Cons

Silos, inconsistent practices, and limited collaboration across organizations created confusion and slowed progress. Accountability was often expected without enough clarity, coordination, or support.

Viewing 16 - 18 of 1,362 Reviews

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Jobs at Highmark Health

Transformation Consultant

Associate Credentialing Representative

Marketing Technologist