Is Highmark Health a good company to work for?

Highmark Health has an overall rating of 3.3 out of 5, based on over 1,516 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Highmark Health to a friend and 40% have a positive outlook for the business. The best reviews about Highmark Health have been left by employees working as Analyst , Program Manager and Director .

Does Highmark Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Highmark Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Highmark Health. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Highmark Health?

47% of Highmark Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Highmark Health 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Highmark Health?

Customer Service Representative (63) , Manager (35) , Business Analyst (32) , Project Manager (25) , Applications Developer (22) , Director (17) , Consultant (15) , Vice President (14) , Analyst (12) , Business Technical Analyst (12) , Customer Service Representative (CSR) (11) , IT Analyst (10) , Program Manager (10) , Senior Project Manager (9) , Actuarial Intern (8)

What are the pros of working at Highmark Health according to real employee reviews?

"Good benefits and will promote from within" ((in 155 reviews)); "Pay is good and there are some really eMAR people here." ((in 83 reviews)); "Work from home is flexible when you may need to be away from the office." ((in 65 reviews)); "Work life balance is good" ((in 57 reviews)); "Great culture of respect." ((in 46 reviews))

What are the cons of working at Highmark Health according to real employee reviews?

"Poor leadership (and then promoting or rewarding them)." ((in 37 reviews)); "I think upper management is aware it is a problem, but appear to be slow and/or reluctant to address due to internal politics." ((in 34 reviews)); "The company has too many layoffs in one year." ((in 29 reviews)); "Punishments are "all or none" so that managers do not need to confront troublemakers." ((in 27 reviews)); "No training for the job." ((in 19 reviews))

What are employees saying about Highmark Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Highmark Health layoffs and their outlook for job security at Highmark Health in 2026.

What are the top reviewed Highmark Health locations?

Pittsburgh , Camp Hill , Wilmington , Buffalo , Harrisburg , Parkersburg , Pitts , Erie , Wilkes-Barre , Latham , Philadelphia , Penn Pitt , New York , Johnstown , Jacksonville , Houston , Mechanicsburg , York , Atlanta , Richmond , Albany , Washington , Huntington , Denver , Blue Bell , Bethel Park , East Pittsburgh , Penn , Wexford , Boston

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Highmark Health

Highmark Health reviews

3.3

47% would recommend to a friend

(1,362 total reviews)

David L. Holmberg

57% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.7

Senior management

Highmark Health has an employee rating of 3.3 out of 5 stars, based on 1,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Highmark Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 11, 2026

amazing place to work

Researcher

Recommend

CEO approval

Business Outlook

Pros

positive company culture, room for growth and "indivdual development plans", any support you need for your career, Highmark has it in my experience

Cons

I don't have any to share

3.0

Mar 5, 2026

Difficult for Growth

Lead customer service representative

Recommend

CEO approval

Business Outlook

Pros

Was a work from home job with clear cut policies and work tasks.

Cons

Did not provide room for growth. Once started climbing the corporate ladder was part of a mass middle management layoff.

4.0

Mar 2, 2026

Mission-driven organization with smart people and real scale, but creative momentum can depend on where you sit

Creative director

Recommend

CEO approval

Business Outlook

Pros

Highmark Health is deeply rooted in purpose. The organization genuinely cares about improving health outcomes, access, and community impact, and that mission shows up in the work. You’ll collaborate with highly intelligent, committed professionals across clinical, technology, analytics, and business teams who take their roles seriously and bring strong domain expertise to the table. There is real scale here. Budgets, data, and reach are substantial, which creates opportunities to work on initiatives that affect millions of people. Leadership generally values collaboration, stability, and long-term thinking, and the benefits and work-life balance are solid compared to many corporate environments. For those who enjoy complex problem-solving, navigating regulated industries, and working within large systems, this can be a rewarding place to build experience.

Cons

As a large enterprise healthcare organization, progress can feel slow. Layers of approval, risk aversion, and siloed decision-making can limit speed and creative agility. Innovation often requires persistence and strong internal advocacy, and creative or brand-forward ideas may be diluted through committee review. The experience can vary widely depending on department and leadership. Some teams are empowered and progressive, while others operate very traditionally, which can be frustrating for creative, marketing, or design leaders who thrive on momentum and ownership. Those looking for a fast-paced, highly autonomous, or creatively bold environment may find the structure restrictive at times.

Viewing 22 - 24 of 1,362 Reviews

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Jobs at Highmark Health

Transformation Consultant

Associate Credentialing Representative