Hilb Group reviews

3.3

52% would recommend to a friend

(112 total reviews)
avatar

Richard G. Spiro

59% approve of CEO

56% positive business outlook

Hilb Group has an employee rating of 3.3 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilb Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

112 reviews
2.0
Aug 17, 2021

No Support Staff

Recommend
CEO approval
Business Outlook

Pros

It is a Growing Company and there are many positions available.

Cons

Growth is via acquisition, not internal. No Support Staff despite promises.

2.0
Jun 18, 2021

Unsettled

Recommend
CEO approval
Business Outlook

Pros

The opportunities should be better than what they are.

Cons

Weak client service. They want to compete for larger accounts than what they are equipped for and capable of servicing. Clients were frequently complaining about how poor the day-to-day service was. The attitudes of the service team are also poor. Clients would complain about the poor service and attitude of the CSR staff. There is also a lot of "say one thing - do another" from management. Honesty is in short supply there. Their word would not be relied upon. Very unprofessional.

1.0
Jan 6, 2026

Lost Leadership/Invisible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros? None. Company is struggling financially. Not the same company for more over 4 years.

Cons

Healthcare increase 37%. No direction. Leadership is only interested in their own tight circles. No vision for the future.

Viewing 13 - 15 of 112 Reviews

Glassdoor has 124 Hilb Group reviews submitted anonymously by Hilb Group employees. Read employee reviews and ratings on Glassdoor to decide if Hilb Group is right for you.