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      Hilti North America

      Engaged Employer

      Hilti North America reviews

      3.6

      61% would recommend to a friend

      (1,841 total reviews)
      avatar

      Mike McGowan

      53% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.7

      Culture & values

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      3.0

      Senior management

      Hilti North America has an employee rating of 3.6 out of 5 stars, based on 1,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilti North America employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jun 24, 2026

      Strong benefits but concerns about territory and commissions

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote office, company vehicle, gas card, expense card, company cell phone & laptop Ability to set your client appointments according to their needs Yearly PTO (3wks/year to start) Paid time off for Mental Health (2 wks), Floating Holidays (4days/year), Volunteer Days (2 days/year) Company Observed (Paid) Holidays (11/12 per year) Yearly Bonus opportunity

      Cons

      Over hiring (shrinking of protected territory) No commissions Bonus OTE set @ 105% with a historical year-over-year 3% increase in the last 2 years running Lack of market & industry knowledge as it relates/impacts sales cycles Unrealistic metrics tied to merit pay increases NO cost of living base salary increases

      avatar
      Hilti North America Response
      2w
      We’re glad to hear you value the flexibility and support that come with the role, from the remote work environment and company-provided tools to the variety of time-off benefits available. It's great to know those offerings have had a positive impact on your experience. Your feedback on territory changes, incentive structure, sales metrics, and compensation is appreciated. We understand how these areas can be especially important in a customer-facing role and why they have generated concerns. Thank you for sharing your perspective and for the contributions you make every day.
      5.0
      Jun 24, 2026

      Great Company, but Quirky

      Isam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun environment, you are your own boss for the most part, base pay is great & the commission for hitting plan is wonderful

      Cons

      A lot of luck/divine intervention is involved. A lot depends on what manager you get, what territory you are handed, and what the finance team decided your YOY plan should be. If it all goes well, it's a great gig. If it all goes wrong...

      avatar
      Hilti North America Response
      2w
      We’re glad to hear you enjoy the autonomy, earning potential, and fun environment that come with the role. It’s great to know your experience with local leadership and compensation has been positive. Your feedback on territory assignments, planning expectations, and lead generation is helpful. We understand how those factors can affect the day-to-day experience and the opportunities available within a role. We also appreciate your thoughtful suggestions around additional sales tools and resources to support business development. Thank you for sharing your perspective and for all you do each day.
      4.0
      Jun 18, 2026

      Supportive management; great company

      Account manager 3
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great managers, solid feeling of accomplishment

      Cons

      pay does not feel competitive for high COL area, increasing pressure from top to micromanage activity level day to day

      avatar
      Hilti North America Response
      4w
      We’re glad to hear you’ve had a positive experience with your managers and feel a sense of accomplishment in your role. It’s great to know the team and benefits have made a difference for you. Thank you for sharing your perspective and for the impact you make on the team!
      Viewing 7 - 9 of 1,841 Reviews
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      ReviewsHilti North America reviews

      Glassdoor has 1,973 Hilti North America reviews submitted anonymously by Hilti North America employees. Read employee reviews and ratings on Glassdoor to decide if Hilti North America is right for you.