Hilton reviews

3.9

74% would recommend to a friend

(11,531 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Jun 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Majority of people are great to work with. Travel discounts are pretty decent if you can get time off to travel.

Cons

Work life balance for managers is difficult to maintain. PTO is hard to take and not have to deal with calls or answer emails while you are off. Hire more managers to not burn out the ones you have, or at least hold poor performers accountable.

5.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

perfect place to work. Nice staff. No work pressure

Cons

I did not found any cons. Nice place to work.

3.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Super flexible. Never going to have to work over 40 hours a week, if that. Positions are usually siloed enough that you are never over worked. The benefits for a fortune 500 company are insane. The PTO is fantastic.

Cons

- Because everyone is siloed a bit, people sometimes overlap when a task comes up that doesn't quite fit anyone's role - C level execs have run off half of IT. They have made it very clear they are not interested in promoting current staff, but rather bring new people in. Not rewarding your workers means half of them will leave and that is what happened. - the organization favors rockstars and allow them to do whatever they want in an almost bullying fashion.

Viewing 442 - 444 of 11,531 Reviews

Glassdoor has 13,637 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.