Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Feb 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of customers, consistent tips decent hours

Cons

Restaurant management is good but they often seem to get their hands tied by upper management when it comes to scheduling and getting additional help in the restaurant.

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Hilton Response
6y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.
1.0
Feb 25, 2020

Run Away!

Recommend
CEO approval
Business Outlook

Pros

There are Absolutely no pros!

Cons

Too many hours, no breaks and only get half the lunches when you BEG for them!

4.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Global Projects. The Brands. Exposure & Network. Team Benefits - Travel discount, Maternity leave, Retirement plan. The talented people.

Cons

Salary not competitive. Slow decision making, due to the size and levels of hierarchy.

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Hilton Response
6y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. We wish you the best of luck in your future endeavors!
Viewing 472 - 474 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.