Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Sep 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, systems, and opportunities

Cons

Need more women General Managers

avatar
Hilton Response
6y
We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
3.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Team Member travel perks Incentives like commission and bonuses for name mentions on Trip Advisor

Cons

Guests are allowed to treat team members like dirt, the behavior is perpetuated because guests are rewarded with free stuff when they throw tantrums.

avatar
Hilton Response
6y
Thank you for taking the time to submit a review and provide feedback for us. We wish you the best of luck in all your future endeavors!
5.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Great location in the peninsula area

Cons

Worst management in hotel business

avatar
Hilton Response
6y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
Viewing 481 - 483 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.