Hilton reviews

3.9

74% would recommend to a friend

(11,535 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Jul 16, 2025

Great employer

Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, management, coworkers, flexibility

Cons

New property management company is just ok

1.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good perks and great office space

Cons

Generally quite heirarchical, can get quite toxic with inefficient team structure loaded with team leads and managers for small teams of ca.10 people. Although the organisation claims to offer flexible work environment, sadly in reality it is the opposite. Even general work rules keep changing according to one's relationship with managers. Freedom to perform task is absence with each team lead forcibly trying to micromanage tasks. Lack of professionalism. Low compensation with limite career growth options.

3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

They have a flexible schedule

Cons

poor pay, upper management micromanages

Viewing 496 - 498 of 11,535 Reviews

Glassdoor has 13,641 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.