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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,538 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      1.0
      Aug 20, 2018

      HRCC Management Exempt from Policies

      Hrcc
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Hours, Travel benefits, Work from home

      Cons

      Everchanging expectations. Inconsistent Policies, Management, Open door policy

      avatar
      Hilton Response
      7y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for us to educate management on the importance of Mindful Leadership. We also apologize you were disappointed with the benefits and compensation Hilton offered. Hilton takes pride in providing fair compensation and a culture of recognition that matches each Team Member's effort, performance and contributions along with the various benefits and perks which weigh into our total compensation package. We are sorry to hear you were unsatisfied. Please know we have shared your feedback with company leadership. Thank you for your service to Hilton and for taking the time to share your thoughts with us.
      5.0
      Aug 7, 2018

      Director of Events and Catering Sales

      Director, events & catering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Here in Hilton, I work with talented team members who are passionate about making a difference, serving guests directly and in directly and all the while-learning and having fun. We work smarter, not harder. And when you have a role that is not "work"-every day is an exciting adventure. I/we grow professionally and personally. Hilton Benefits are a great value too. To be candid, I love what I do. This is the next best business to show business. And for me-"the future's so bright-I gotta wear shades."

      Cons

      I have no concerns/issues with Hilton Hotels and it's core values. Each year, Hilton is recognized as a great Company to work for and be a part of in this ever changing industry.

      avatar
      Hilton Response
      7y
      Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and performance of all our Team Members so they can Thrive in all they do and be at their best every day. You are helping us achieve the goal of becoming the preeminent global hospitality company - the first choice of Guests, Team Members, and Owners alike and we appreciate all you do!
      5.0
      Aug 6, 2018

      Sr. Counsel

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership. Interesting and challenging work. Rewards innovation and taking on challenges.

      Cons

      Because it is a growing and dynamic company, it sometimes feels like you are the only adult in the room.

      avatar
      Hilton Response
      7y
      Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values, including innovation. We are glad this is the case for you!
      Viewing 535 - 537 of 11,538 Reviews
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      Glassdoor has 13,645 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.