Hilton reviews

3.8

74% would recommend to a friend

(11,540 total reviews)
avatar

Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Aug 17, 2017

Great Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hilton offers excellent benefits

Cons

working weekends and holidays

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Hilton Response
8y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
2.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Beautiful hotel with so much opportunity. It has all of the latest technology which would put a leader working there above the rest of the competition if learned.

Cons

-Terrible Executive Leadership- no consideration for those who truly care about the success of the hotel -Average of 14HR days without any type of additional compensation -Favoritism / Politics amounts all Managers/ Directors

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Hilton Response
8y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.
4.0
Jul 25, 2017

HRCC

Recommend
CEO approval
Business Outlook

Pros

Working at home, making own schedule, discounts and perks.

Cons

Low pay, micro-management, training longer than needed.

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Hilton Response
8y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
Viewing 568 - 570 of 11,540 Reviews

Glassdoor has 13,647 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.