Hilton reviews

3.8

74% would recommend to a friend

(11,541 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Apr 23, 2017

Senior Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, shared mission, vision, values and goals

Cons

Salary could be more competitive

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
4.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

- Working in the Revenue Management I have by far the best Work/Life Balance ever experienced in my 10-year Hospitality career. - Expanding department with endless advancement opportunities. - Leadership takes your concerns seriously and works to resolve issues immediately.

Cons

- Office diversity could use a little help. - Benefits are best in the among any company, but base compensation could be improved.

avatar
Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
3.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

25 PTO days. Big company. Travel benefits

Cons

No time for PTO or travel benefits. Responsible to make TM act good, responsible to make upper management look good.

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Hilton Response
9y
Thank you for taking the time to provide us your feedback. We acknowledge that Team Members have responsibilities outside of work so we do what we can to help them manage these multiple demands knowing work life balance is very important. Having leaders hear what's working and what's not working at Hilton helps us make changes for the better, which can ultimately impact the guest experience in a positive way. If you would like any further assistance in addressing these concerns, please reach out to your HR team.
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Glassdoor has 13,648 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.