Hilton reviews

3.8

74% would recommend to a friend

(11,544 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Sep 28, 2016

RMCC Americas

Recommend
CEO approval
Business Outlook

Pros

Great company culture, fantastic work life balance and PTO (even compared to non-hospitality companies), Team-Member Travel Program, and an abundance of resources for career development.

Cons

The compensation is great for hospitality backgrounds, but below national and regional average for Revenue Management/Finance based jobs. Hard work and success with difficult hotels is often rewarded with a more difficult portfolio with no compensation to match it.

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Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work! Thank you for taking the time to provide your opinion and feedback. We do our very best to provide competitive compensation packages. If you would like further assistance in addressing your concern, please reach out to your HR team or direct manager.
4.0
Sep 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Travel Perks Environment Employee Culture Free Gym Membership Development Opportunities

Cons

Salary Work/Life Balance Lack of Autonomy/Empowerment in Role

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.
5.0
Sep 6, 2016

Great company with great culture!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lateral movement capabilities, family-type of atmosphere, little use of micro-managing, autonomy and trust

Cons

Needed improvement of cross-functional team communication, departments tend to work in silos

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
Viewing 625 - 627 of 11,544 Reviews

Glassdoor has 13,652 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.