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      Hilton

      Engaged Employer

      Hilton reviews

      3.8

      74% would recommend to a friend

      (11,544 total reviews)
      avatar

      Christopher Nassetta

      85% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Senior management

      Hilton has an employee rating of 3.8 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      5.0
      Aug 29, 2016

      Great Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities are preferential from internal employees

      Cons

      Not very flexible with work from home

      avatar
      Hilton Response
      9y
      Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
      2.0
      Aug 19, 2016

      Front Desk Supervisor

      Front desk supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great hotel to work for and the properties are all beautiful and affordable

      Cons

      No way to be promoted.

      avatar
      Hilton Response
      9y
      Thank you for taking time to offer your feedback regarding your career advancement. Whenever possible, Hilton strives to promote from within and offer career growth opportunities for our Team Members. However, that is not always possible depending on the company’s needs at the time. We appreciate your desire to grow within Hilton and encourage you to speak with your manager or leadership team regarding any concerns you have as well as your plans for development.
      2.0
      Aug 14, 2016

      How do you get involved in HR?

      Front office
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Meals, Hilton Worldwide offers great opportunities at other locations. This location seems to be where they send lemons.

      Cons

      Human Resources Department is the place to be. If you work here, look around at some of the incompetent coworkers and managers, and recognize that they were hired by the HR department! Clearly they are underperforming, but have zero accountability! They just keep hiring more losers and blaming the workers instead of themselves. They should recognize that workers are 'internal customers.' I had a much higher opinion of Hilton before working here, and am now unable not to share my experience with others. I do not want the Hilton reputation to suffer, but it has due to some of the hires at this location.

      avatar
      Hilton Response
      9y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
      Viewing 628 - 630 of 11,544 Reviews
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      Glassdoor has 13,652 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.