Hilton reviews

3.8

74% would recommend to a friend

(11,544 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
1.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Free dry cleaning was all I liked

Cons

Human resource department is completely unprofessional and showed favoritism. Did not respect or honor employee privacy. Awful upper management. Negative and toxic atmosphere.

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
3.0
Aug 10, 2016

On call position

Recommend
CEO approval
Business Outlook

Pros

none, discount hotel rooms sonetimes

Cons

not steady work, on call

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Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision for more than 10 years. We wish you the best of luck in all your future endeavors!
5.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to meet all the teams in the department and to see what part of the business you would fit best in. You get lots of exposure to leadership and one on one time with high performing employees. The amount of training and shadowing you get to do is amazing, you will walk away from the internship with the drive to learn more about RM.

Cons

You do not get to actually handle hotels.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this was the case for you in your internship with us! We wish you well in your future endeavors.
Viewing 631 - 633 of 11,544 Reviews

Glassdoor has 13,652 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.