Hilton reviews

3.8

74% would recommend to a friend

(11,544 total reviews)
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Christopher Nassetta

85% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.8 out of 5 stars, based on 11,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Positive environment, great benefits, flexible schedule, good people

Cons

Nothing overly imposing - would be nice to see some progress from the typical cubicle environment

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive working environment and a culture that embraces all of our values. We are glad you are enjoying your role.
5.0
May 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. You won't find a company that care more about their employees. Love Hilton. Great benefits.

Cons

Long days for management in F&B.

avatar
Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
1.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great relationship with co-management . Vacation is 5 days per year, insurance is reasonable, and the holiday party is very nice.

Cons

The hotel is old and the hallways and rooms smell like mold. The kitchen is always dirty, a d roaches were crawling on the steam table. The General Manager offers no assistance, and never leaves his office. I was promised bonuses that I never recieved. There are no supplies to work with such as silverware,glasses, and coffee cups. The meal plan for their employees is terrible, and restaurant managers never have a chance to eat. Restaurant Managers work 65 hours a week for less than 32,000 a year!

Viewing 646 - 648 of 11,544 Reviews

Glassdoor has 13,652 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.