Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
4.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

The environment and energy working at Hilton is amazing. I've never been happier to work for a company before. The benefits are pretty good and room rate discounts have helped me travel more than I've ever imagined.

Cons

Pay could be better. I have a degree pertaining to my position but received a low starting hourly pay. There is opportunity for growth so it may be worth it to some.

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Hilton Response
9y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
4.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The employees make working here a great experience. It's a legitimate family atmosphere and it's difficult to not have immediate support from any department for any situation. The guest is everyone's priority. Amazing benefits. Great working environment. Good hours. Attentive managers, and a solid fundamental system for upward movement within the company.

Cons

The pay is average. I can't knock the company for paying the standard wages set in our economy, but it's still difficult to make ends meet without taking every overtime opportunity that pops up. Very taxing on maintaining healthy family interactions. It is what it is though.

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Hilton Response
9y
Thank you for taking the time to provide your opinion and feedback. We do our very best to provide competitive compensation packages. If you would like further assistance in addressing your concern, please reach out to your HR team or direct manager.
2.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

discounted hotel rooms for the employees and family

Cons

no work life balance, 6 days long hours expected. really high medical benefit cost

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Hilton Response
9y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
Viewing 214 - 216 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.