Hilton reviews

3.9

74% would recommend to a friend

(11,520 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
5.0
Dec 14, 2016

Work-at-HomeReservation Sales 

Recommend
CEO approval
Business Outlook

Pros

Being able to provide for my family in a non traditional setting, while helping others build their dream vacation. I love that at home associates have the same benefits as the Brick and Morter associates do.

Cons

I have no cons at this time as this is a new place of employment.

avatar
Hilton Response
9y
Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!
5.0
Aug 4, 2016

Good Corporate Perks

Recommend
CEO approval
Business Outlook

Pros

You get $35 a night hotels and nice trips, foods and even free concerts.

Cons

Little bit less paid than average and the transition to full-time isn't clear

avatar
Hilton Response
9y
Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!
4.0
Aug 4, 2016

Work hard and have fun!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great opportunities at Hilton, nice work environment and professional co-workers.

Cons

You don't get benefits on date of hire and have to wait 90 days to begin benefits; that has a big impact if your transitioning jobs and have a dependents. Recruiter could have been more transparent about this aspect, specially because I asked about this.

avatar
Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.
Viewing 223 - 225 of 11,520 Reviews

Glassdoor has 13,623 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.