Hilton reviews

3.9

74% would recommend to a friend

(11,523 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Hilton has 13 great brands and excellent talent at the manager - mid manager level, they just cant seem to get their senior leadership right and will always fall short compared to Marriott. I loved the work and my actual job their, but every manager I had in 4 years were complete disasters and totally unqualified.

Cons

The biggest con about Hilton is that no matter how smart or talented you are it really doesn't matter. Most people move up at Hilton by sleeping with executive leadership not because of good performance. It really is such a shame. Leadership is the #1 pitfall at Hilton and one of the main reasons why Marriott eat them for breakfast, always getting to market before Hilton with a new idea.

3.0
Oct 15, 2015

Virtual Reservation Sales Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work from home, good training to prepare you for the job, you have to know how to work independently.

Cons

Weekends and evenings is a must and the pay could be a little bit better. No prompting or screen for guidance.

5.0
Oct 14, 2015

Great place to work

Recommend
CEO approval
Business Outlook

Pros

HWW is a great place to work with great pay and benefits.

Cons

Sometimes long hours become normal to get projects to completion.

Viewing 259 - 261 of 11,523 Reviews

Glassdoor has 13,626 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.