Hilton reviews

3.9

74% would recommend to a friend

(11,526 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

12K reviews
2.0
Aug 14, 2014

Big and Political

Recommend
CEO approval
Business Outlook

Pros

Big brand name Good vacation benefits Global reach Good pay

Cons

Political, matrixed organization Little to no leadership at upper management level Hotel stay benefit is a joke Work carries no meaning or purpose. Strictly focused on $ and not leading.

2.0
Aug 5, 2014
Recommend
CEO approval
Business Outlook

Pros

OnQ is a very good Property Management System and easy to use.

Cons

Working for Hilton was the goal I had while I worked front desk at a low budget independent property for many years. The hospitality industry will most likely make you hate people. Hilton was sadly no better. Low pay (around $10 with experience) for a lot of headache and stress. Standing all day, being busy juggling phones and dealing with cranky travelers who often yell and complain is no way to live. I had to get out.

3.0
Jul 23, 2014

Ok. Nothing great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great savings for hotel stays.

Cons

Not much earning potential. Bonuses are small.

Viewing 286 - 288 of 11,526 Reviews

Glassdoor has 13,630 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.