Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 20, 2018

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the few companies in this town to offer full time employees benefits. It's a non-stop and diverse working environment. Loads of friendly people along with repeat guest to keep the job enjoyable.

Cons

I has truly been the worst place for training someone that is new to the field of hotel servicing. If the salesman is not a team player, they can crash and burn the whole pyramid of service to the ground. The Front Desk Agents on 3-11 pm have got to be set-up to win! It is vital to success and maintaining loyalty of guest at any Hotel.

1.0
Jun 4, 2018

High School

Recommend
CEO approval
Business Outlook

Pros

Paid two dollars more an hour than the job I just left due to nonpayment of wages

Cons

Literally everything.... Bugs in the rooms, this is supposed to be a 4 Star Hotel Female Manager fosters a tattle tail environment and rewards crap attitude Female Manager can’t take responsibility for her overall lack of management skills or seem to have an organized schedule where everyone is given an equal opportunity to learn how to do their job properly Gossip and drama are highly encouraged, and if you don’t kiss up to the back office “staff”, you’re out

1.0
Feb 1, 2018

Concierge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When you first start there they appreciate all you do.

Cons

You are under paid, undervalued, and management plays favoreites.

Viewing 37 - 39 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.