Where to start? Management bullies drivers into working very long days, sometimes in excess of DOT standards. Truck maintenance is hardly done, Thermo kings sometimes never work and are never taken in for maintenance. Customers are rarely happy to see you because they are so irate with the company and management. The only ones that were happy to see me were ones that I could work with on a daily-weekly basis because they knew I would do my best to take care of them. Trucks loaded wrong by loaders constantly and when reported to management I was told that the loaders would only be here for a few months and to just deal with it. Was told by one loader that I should watch myself or I would end up like a broken pallet on the warehouse floor. He continued to work the rest of the summer and was even rehired the next summer until driver complaints were made. Management hardly ever follows company standards, including showing up on time and tobacco use. One Manager smokes in office and another spits his tobacco on the warehouse floor and keeps a spit cup in the office to rot. When confronted of the disgusting habit, told who cares? Management tells drivers that the company is run like the mob, and another cusses you out and is seen being extremely rude and hostile to customers on the phone. Drivers are worked so long and hard, with NO breaks. Many drivers just call off because of such long shifts and then excess work is made up the next day. Culture and team atmosphere is a joke, the culture is hostile, promoted through passive-aggressive attitudes of management, and if you don't understand every hint of sub-text at all times then they will bully you to leave. New-hires are put into a truck before they have even passed drug-tests, and some are delivering in tanktops looking like they just picked some random guy off the street, because they basically did. Customers as big as Wal-mart and Meijer were tired of the mis-management. Any kind of good relations was handled directly by the main driver and was probably the only reason customers had not been lost. Drove for this company 10 years and never once met the CEO nor did I ever hear of him making an effort to meet me or even visit the plant.
