Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 42 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 33 reviews)); "Great people to work with" ((in 32 reviews)); "The company give you great training." ((in 16 reviews)); "Great work life balance" ((in 14 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 28 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Best advice I got there was always look out for yourself because that's what the company and most of its managers do." ((in 10 reviews)); "Possible long hours" ((in 5 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (518 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

1.0

Feb 4, 2015

Ok place to work when needing a job to pay for bills while looking or working towards your career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid vacation, holiday, work/life balance. Not forced to work over time

Cons

Horrible management. Turn-over rate very high. No room for advancement

3.0

Jan 13, 2015

Company is great, Employees and Managers not so much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is great, commissions are also great. Working for a large company such as this come with great benefits such as paid Holidays, Vacation, Sick pay, 401K and an HR department. Sales representative get a company car with a gas card which makes work easier and less stressful.

Cons

Some employees are plain lazy and incompetent but because they are tenured employees they basically can't get fired. Management can care less about customer service and yet are constantly giving meeting about how important customer service is. Communication within branch and between department and down to the customer is the worst I have ever dealt with. There is a ton of favoritism and allies established between the general manager and every person that is hired is somehow directly connected to him which gives any stranger no chance of getting hired regardless of education and qualifications. Can't seem to hire a decent sales manager. Glad I no longer work in this mess.

5.0

Dec 19, 2014

Be mindful of disgruntled previous employees

Manager

Recommend

CEO approval

Business Outlook

Pros

I started as a "part time" employee and moved within the company to now be a member of the management team. HomeTeam maintains focus on taking care of our people, and our customers. I have applied for positions in the past I have not been ready for, and instead of just not getting the job, my leadership in every position has told me "WHY" I didn't get it, and then helped me develop a plan to be ready the next time the position opened. Culture within the branch and individual departments is one of working together to insure we take care of the customers and each other. Great place to work if you want something more than just a job.

Cons

No company is perfect, and you will never agree with every decision that is made. Especially because you are not the CEO and no two people are exactly alike. I stated to be mindful of disgruntled previous employees because unfortunately, if you get let go for not fulfilling your job requirements, you may write a bad review not knowing the whole story. If you elect to take a position within this company and seek to manipulate your customers, or walk over your co-workers, you will not make it. HomeTeam maintains a culture of servant-hood, and if you can accept that, and focus on completing your tasks with integrity, you will not only be successful, but you will help those around you be successful as well.

Viewing 499 - 501 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Service Representative

Outside Sales Representative with Company Car

Outside Sales Representative with Company Vehicle

Pest Control Technician

Outside Sales Representative with Company Vehicle