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Home Team Pest Defense

Part of Rollins

Engaged Employer

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)
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Brady Camp

95% approve of CEO

84% positive business outlook

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews
5.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

I voiced my requests for accomodation in regards to scheduling per my church responsibilities & at the time, upcoming misionery duty. All were agreed upon & upheld to this day. I previously worked in the retail business with sports memorabilia but found the transition (training process) challenging & useful. Had in-depth training via modules online, ride alongs with sales team, sales managers, & even a technician. Employees have a voice. If we agree or disagree with how something is done, as long as we voice our opinion to the proper authority and offer a reasonable remedy to the issue or topic, we overcome the obstacle and move on. If it fails, we change plans until we find the resolution we're seeking. Walking into our sales room is like walking into a dugout---my team's got my back.We have frequent, short but sweet & encouraging meetings a few times a week. We probably laugh as much as we work and so far we've surpassed our monthly goal twice in a row.

Cons

The culture is rapidly changing. The saying goes," You can't teach an old dog new tricks." If you have difficulty committing to a new regime, multi-tasking and working with new opinions then this job is not for you. Like any job or career, you'll hate it if you're only doing it for the benefits. If you dont plan to commit, dont plan to work here. period. By this I'm not saying that Cons dont exist b/c there's no such thing as the "perfect job" with "perfect conditions." How can we expect change in our work environment unless we speak up on the issues at hand with the proper authority? If you have a mouth to speak but dont use it, it's on you.

1.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The technicians, service managers, and sales manager are great leaders. They make you feel valued.

Cons

The branch manager is a very condensing person and leads with his emotions. He acts like your friend but then will throw you under the bus! He will lie to your face to keep you happy for the moment to get what HE wants. I was promised a raise at 90 days during my interview but he "forgot". When I asked for the raise he told me there is no raise given at 90 days per company standard. That's not what was agreed upon during my hiring process. The office manner did offer me half of my raise. The office staff is very unhappy and walks around nervous when the branch manager has temper tantrums and threatens to fire staff, techs and managers. The branch is very under staffed which caused excessive stress. People just walk out because of the working conditions. Morale is so low.

1.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The work hours weren't bad. Pay was not bad either.

Cons

Management is out to get you if you are not one of the "favorites! They do play favorites. Branch managers don't listen or care. Hostile work environment. Sat in a room cold calling all day was not given inbound opportunities as promised. Typical bait and switch job opportunity.

Viewing 502 - 504 of 518 Reviews

Glassdoor has 521 Home Team Pest Defense reviews submitted anonymously by Home Team Pest Defense employees. Read employee reviews and ratings on Glassdoor to decide if Home Team Pest Defense is right for you.