HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jul 26, 2017

Engagement Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You do get a wide variety of clientele, and with that, you learn how to be flexible and develop good customer service skills, as well as learning how to work a register. It's a very physical job in most every part of the store, which can be a plus as well, and you do get a 10% discount as an employee, with occasional weekends where you get a 20% discount. I personally have had more or less pleasant experience with the management in my location.

Cons

Management. Management. Management. So very temperamental, and your staffing depends entirely upon which district your store is in. If you happen to be in the district that I am currently in, in one of the largest stores in the Midwest, our store's staffing budget is far too low, which means you do not have nearly enough people scheduled to make the store run effectively. This makes the work very stressful, especially if you're full time. When you don't have enough staff, the lines get long, and customers get cranky. Part of the job is selling TJX Rewards Credit Cards, and guess what customers do not want to sign up for when they're in line for half an hour? TJX Cards. So in addition to that, when you don't have enough staff, you also can't have people staying late to actually c lean the store well at night, which means it's a mess all the time for every shift. And when your District Manager sees that, your managers get in trouble, and their stress then also becomes your stress. It's a vicious cycle of a business being run by people that have likely never worked a register in their lives, or at least not anytime recently, who don't care about their floor workers, with no inclination to better conditions for their employees, when it could really be fixed by just letting us have some more damn people on the schedule.

3.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great products in a fast growing company so if you're looking to move up in management, you possibly could if your DM likes you.

Cons

Home office doesn't have a clue about really goes on in the stores. They are always coming up with "improvements" that do nothing but waste time and don't contribute to the effective running of the business or the bottom line. Too many senseless moves and not enough time or staff to do them. No feedback for a job well done, just criticism of how it could have been done better. Would not recommend it for a full time hourly job. Those people work way too hard for the little money they make.

1.0
May 9, 2014

Terrible work place

Recommend
CEO approval
Business Outlook

Pros

Not much, they give a 45 minute break IF you work 6 hours, a lot of the time they will give you 5.95 hours just so they don't have to give you a break, one of the managers has punched an employee in and out too earlier than he worked just so he didn't have 40 hours that week.

Cons

Almost everything, they don't care about their employees and always say they don't have enough pay roll to give hours to their staff, people quit right away because there's not enough help. They don't pay more than 11 an hour in Illinois "supposedly" at least that's what the managers tell everyone even if you've been with the company for years, and it's a struggle to give a decent raise.

Viewing 4 - 6 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.