HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Feb 8, 2016

Want to be abused? Work for HomeGoods

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about the retail business.

Cons

My store manager assigns you 20 things to accomplish in one shift and expect them done 100% by the time you clock out. However, NEVER took into account the time it takes to tend the customers and if you are a in a supervisory role. You have get called to the registers to approve returns, if no one else is available you have to do customer carry outs, get paid holds. If that's not enough, the other managers ask you to fill in to help out other coordinators get their tasks completed because they cannot complete them without assistance.

2.0
Jun 15, 2015

Nightmare store

Recommend
CEO approval
Business Outlook

Pros

Employees are great people, always new stuff to see go through the store

Cons

Management is unprofessional, and inexperienced. They force sales of credit cards in a demographic area that doesn't want them, then penalize employees for not getting goal they set. Refund policies change on the fly at the store managers discrepancy, which has disturbed the flow of business in many regards and leaves the customer highly unsatisfied, which is then blamed on the employee. Limit benefits by scheduling everyone under 25 hours. Don't allow employees to have drinking water readily available without a hassle.

4.0
Dec 25, 2018

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Good pay compared to other companies in an assistant manager role

Cons

As an assistant manager at HomeGoods you are basically a high paid associate that carries keys. As with most retailers payroll drives what you do and how the store operates on a daily basis. If payroll is tight you will have to pickup the slack. That can even mean getting in the trailer and unloading. Sometimes you will be the highest paid cashier in the store for hours on end. There is never enough payroll to schedule your employees to complete the tasks that need done. You can not keep up merchandising standards because they keep sending you freight that you really don’t need and not enough of the products that you do need. Merchandising standards always suffer because of the constant “get it out of the back” direction from corporate.

Viewing 10 - 12 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.