HomeServe USA reviews

3.6

72% would recommend to a friend

(348 total reviews)
avatar

Thomas J. Rusin

79% approve of CEO

63% positive business outlook

HomeServe USA has an employee rating of 3.6 out of 5 stars, based on 348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe USA employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

348 reviews
5.0
May 22, 2013

Happy HomeServe Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I very much appreciate the opportunity that HomeServe has provided to me. There is a lot of growth opportunity as evident through several of the leadership team members beginning their career as agents. It's very fast paced enviornment and different from much larger corporations that can often take years to faciliate change due to bureacucracy. Feedback is encouraged and I've expereienced change being implemented due to providing feedback. I firmly believe that this is not only one of the best employers in the area, but a company that is only beginning to make a positive impact for the customers it services.

Cons

There is a need to improve the systems and technology for stability and growth

2.0
Dec 29, 2012

Bonus

Recommend
CEO approval
Business Outlook

Pros

This company will teach you the art to doubting your own sanity,did you say it rght,do it right, or did you hear it right

Cons

your bonus is never really your bonus the company giveth and the company take it away they make up reasons to do this each and every month is a game of chance when it comes to your bonus

1.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

HomeServe USA is a major corporation that initially offered a golden opportunity to a community whose unemployment sector is extremely high.

Cons

If one did not have experience at another local entity, one did not promote at HomeServe. Pay was not based on experience and employee-level, plus favoritism ran rampant throughout the company.

Viewing 337 - 339 of 348 Reviews

Glassdoor has 360 HomeServe USA reviews submitted anonymously by HomeServe USA employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe USA is right for you.