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Homeside Financial

Part of Lower

Engaged Employer

Homeside Financial reviews

4.3

88% would recommend to a friend

(339 total reviews)
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Michael Baynes

93% approve of CEO

83% positive business outlook

Homeside Financial has an employee rating of 4.3 out of 5 stars, based on 339 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Homeside Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

339 reviews
5.0
Nov 30, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

- Amazing Culture - Opportunity to learn & grow - Bonus potential -Guidance through licencing process Overall Homeside has been an awesome place to work. I have worked in a few different industries and had minimal financial experience before starting here about 2 months ago. In my short time I have had the opportunity to work with other industry newcomers as well as seasoned professionals. My goal is to be a licensed loan officer very soon. Fortunately, Homeside has a strong process and team in place to guide newbies and pros alike through the process of becoming a loan officer. I'm currently an Account Manager, which is a perfect way to get introduced to the industry. I been able to sharpen my sales skills in a positive and educational environment. I have also built some great relationships with colleagues and leadership while in this role. I would encourage anyone who steps in this role to do so with a positive attitude, willingness to learn, and strong work ethic. If you do, you WILL find success and will be prepared when you're promoted to Loan Officer or one of the numerous other opportunities that exist here at Homeside. Overall Homeside is a work hard play hard atmosphere. If you put in the ffort, you will have success. The culture is amazing, it seems like there is always a happy hour to look forward to, a milestone to celebrate, and great people to share it all with.

Cons

The downsides of working at Homeside are minimal. I would simply say that when you first are on-boarding, be prepared to hit the ground running. If you plan on moving forward with the Loan Officer route, you will need to pass the NMLS SAFE ACT Test. Homeside provides the resources to be successful, but it can be challenging to study while also starting a new role. My suggestion if you're hired is to request study/ education materials before you begin. Anything you can do prior to your first day will give you an edge.

3.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

-Great people around you -Happy Hours -Weekly Contest

Cons

Smile and dial. All day, every day. When applying for the position, Homeside does not make you aware of the fact that this is all the job really is. Homeside also fails to give their account managers other career paths other than being a Loan Officer. Management does not ask you what career path you want to take within the company thus making advancement limited. Initial compensation (hourly rate) for account managers also depends on whether management likes you or not in the interview process. Every account manager is getting paid differently even though we all do the exact same thing. This makes absolutely no sense

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Homeside Financial Response
9y
Hello- Thank you for your review! We are excited to hear that you enjoy the contests, happy hour team building events, and your colleagues! We agree, the best part of Homeside is the amazing people that we have working here! At Homeside, career advancement is something we focus on diligently. Our policy is to look within first to fill positions in all of our departments and many of the positions within our company are currently staffed with individuals that started in our Account Manager position. We have individuals in marketing, human resources, sales, processing, lending coordinators, loan officer assistants, and even vice presidents that started in the account manager role. The examples of career advancement success stories are everywhere and once you get to know our staff and speak with them in regards to their experience at Homeside, you will realize that a majority of them, even high level management, started in this entry level position. In order to get a promotion, they embraced the position, worked hard, set goals, constantly strived to improve. They maintained a good attitude, and jumped at opportunities to get involved in Homeside activities and were ultimately recognized and rewarded for their achievements and efforts with either a promotion or an increase in pay. In regards to account managers being paid different amounts, this is an accurate statement, but it does make sense and is very common in corporate environments. When we hire for the account manager position, we hire college graduates with no experience and we also hire individuals with as much as 10 years’ experience in sales. We take this into account when we make an offer and this plays a role into us deciding what to offer. Many corporations pay differently for the same position based on what the candidate has to offer. We also give raises to individuals that are performing well in this position which is another reason why not all account managers are paid the same wage. Lastly, some of our AM staff are also part time interns and we have a different pay level for our interns as well. Hopefully this clears up any confusion on why account managers would get paid different wages. I would advise speaking to your manager or one of the executives if you still are concerned and they would be happy to review career opportunities, carve out a plan to get you to the next level, and talk through any other concerns you have.
2.0
Oct 25, 2016

Respect is important

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, not micro-managed, great work/life balance. The job is what you make it. I see lots of potential in Homeside.

Cons

I have worked in several companies, different industries, different level positions, and I have never seen the lack of respect given to the lower positions from some higher management that there is in this company. It is obvious that UW are the favored position. Loan officers are sometimes left to fend for themselves and do not get the support of their manager.

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Homeside Financial Response
9y
We are sorry that your experience was not a good one and we put positive workplace culture as the number 1 priority at Homeside. At Homeside, we don’t view any employee as “little”, we value all of our incredible staff. We agree that respect is very important, and it is a cornerstone to having a healthy culture in any organization. We are continually training out management staff on how to properly interact with employees and working to improve interactions and it is something we monitor closely. We value all of our employees equally and realize that the profound success and growth that Homeside has experienced in the last 2 years is a result of the hard work and dedication of all of our employees. We are working to improve training and support in all departments and realize that we have room to improve in many areas. It is on our radar, and we will get it right.
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Glassdoor has 351 Homeside Financial reviews submitted anonymously by Homeside Financial employees. Read employee reviews and ratings on Glassdoor to decide if Homeside Financial is right for you.