Does Horace Mann pay their employees well?

According to anonymously submitted Glassdoor reviews, Horace Mann employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Horace Mann. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Horace Mann?

49% of Horace Mann employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horace Mann 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Horace Mann?

Exclusive Agent (24) , Claims Adjuster (20) , Insurance Agent (20) , Claims Counselor (16) , Customer Service Representative (15) , Agent (13) , Manager (10) , Agency Consultant (7) , Analyst (7) , Claims (6) , Claims Representative (6) , Customer Service Representative (CSR) (6) , Director (6) , Claims Representative II (5) , Inside Sales Representative (5)

What are the pros of working at Horace Mann according to real employee reviews?

"People are great there I made some very long" ((in 44 reviews)); "The benefits are good." ((in 20 reviews)); "Good pay" ((in 18 reviews)); "working coworkers make this place great!" ((in 14 reviews)); "being, big on work life balance." ((in 8 reviews))

What are the cons of working at Horace Mann according to real employee reviews?

"No training for assistants" ((in 18 reviews)); "Incompetent upper management." ((in 16 reviews)); "poor leadership." ((in 14 reviews)); "Many many managers have not worked any significant time anywhere else they live in a closed world of how things should and should not work." ((in 13 reviews)); "Low salary, won't negotiate salaries" ((in 8 reviews))

What are employees saying about Horace Mann layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Horace Mann layoffs and their outlook for job security at Horace Mann in 2026.

What are the top reviewed Horace Mann locations?

Springfield , Irving , Morrisville , Dallas , Addison , Boston , Houston , San Antonio , Chicago , Saint Louis , Charlotte , Raleigh , Baltimore , Atlanta , Birmingham , New York , Madison , Phoenix , Greensboro , Plano , Columbus , San Diego , Pittsburgh , Dallas-Fort Worth , Cherry Hill , Dothan , Clinton , Illinois City , Collinsville , Blacksburg

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Horace Mann

Horace Mann reviews

3.2

49% would recommend to a friend

(537 total reviews)

Marita Zuraitis

59% approve of CEO

53% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Horace Mann has an employee rating of 3.2 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horace Mann employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

2.0

Aug 24, 2025

Horace Mann

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company benefits are pretty good.

Cons

The workload is really heavy and call volume is back to back.

1.0

Aug 20, 2025

Run away

Retirement advocate 1

Recommend

CEO approval

Business Outlook

Pros

No pros for this company horrible benefits pay is very low. And they are full of lies

Cons

Manger is a racist. Very toxic environment. The training is horrible. Old systems the pay sucks. They are looking for any reason to fire people. Please don't work here. They lie about everything

Horace Mann Response

8mo

We’re sorry to read about your experience. We take employee feedback seriously and we expect all individuals to report all perceived incidents of discriminatory practices so we can investigate thoroughly. Please contact our Enterprise Compliance & Ethics Team using this form: www.horacemann.ethicspoint.com or call 1-844-975-2649.

1.0

Aug 12, 2025

Grinding Company That Lacks Vision

Former manager

Recommend

CEO approval

Business Outlook

Pros

Can work remotely when necessary

Cons

Poor senior management. Culture is demeaning and punishing. CEO and senior managers tend to be rude and arrogant. Complaints to HR tend to punish the employee without addressing the issues. No guidance.

Horace Mann Response

11mo

We’re sorry to read about your experience. We take employee feedback seriously and we expect all individuals to report all perceived incidents of non-compliance with company policies so we can investigate thoroughly. Please contact our Enterprise Compliance & Ethics Team using this form: www.horacemann.ethicspoint.com or call 1-844-975-2649.

Viewing 22 - 24 of 537 Reviews

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Jobs at Horace Mann

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