Does Horace Mann pay their employees well?

According to anonymously submitted Glassdoor reviews, Horace Mann employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Horace Mann. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Horace Mann?

49% of Horace Mann employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horace Mann 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Horace Mann?

Exclusive Agent (24) , Claims Adjuster (20) , Insurance Agent (20) , Claims Counselor (16) , Customer Service Representative (15) , Agent (13) , Manager (10) , Agency Consultant (7) , Analyst (7) , Claims (6) , Claims Representative (6) , Customer Service Representative (CSR) (6) , Director (6) , Claims Representative II (5) , Inside Sales Representative (5)

What are the pros of working at Horace Mann according to real employee reviews?

"People are great there I made some very long" ((in 44 reviews)); "The benefits are good." ((in 20 reviews)); "Good pay" ((in 18 reviews)); "working coworkers make this place great!" ((in 14 reviews)); "being, big on work life balance." ((in 8 reviews))

What are the cons of working at Horace Mann according to real employee reviews?

"No training for assistants" ((in 18 reviews)); "Incompetent upper management." ((in 16 reviews)); "poor leadership." ((in 14 reviews)); "Many many managers have not worked any significant time anywhere else they live in a closed world of how things should and should not work." ((in 13 reviews)); "Low salary, won't negotiate salaries" ((in 8 reviews))

What are employees saying about Horace Mann layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Horace Mann layoffs and their outlook for job security at Horace Mann in 2026.

What are the top reviewed Horace Mann locations?

Springfield , Irving , Morrisville , Dallas , Addison , Boston , Houston , San Antonio , Chicago , Saint Louis , Charlotte , Raleigh , Baltimore , Atlanta , Birmingham , New York , Madison , Phoenix , Greensboro , Plano , Columbus , San Diego , Pittsburgh , Dallas-Fort Worth , Cherry Hill , Dothan , Clinton , Illinois City , Collinsville , Blacksburg

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Horace Mann

Horace Mann reviews

3.2

49% would recommend to a friend

(537 total reviews)

Marita Zuraitis

59% approve of CEO

53% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

Horace Mann has an employee rating of 3.2 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horace Mann employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Aug 2, 2025

Okay…

Property and casualty representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Pay Somewhat supportive environment Chats

Cons

CALL CENTER POSITION!!! No time for own tasks, unless done in OT or during lunch. Constantly ‘multi-tasking’ with only time to get one thing done (calls) Mixed and misinformed Micromanaged and forgotten about Consistently reaching out to internal to wait for weeks for a reply while reprimanded for replying one day later (even if you didnt have time) ‘Time watchers’ - individuals who will message you every 3 minutes after a call to ‘make sure’ you don’t need help.

5.0

Jun 11, 2025

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great experience Great benefits Good Training

Cons

Call center environment which can have pros and cons

4.0

Jun 7, 2025

nn

Server

Recommend

CEO approval

Business Outlook

Pros

good stuff from these people

Cons

bad cons from these people

Viewing 25 - 27 of 537 Reviews

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