Does Horizon Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Horizon Air employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Horizon Air. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Horizon Air?

75% of Horizon Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horizon Air 3.3 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Horizon Air?

Flight Attendant (109) , Ground Service Agent (55) , Passenger Service Agent (27) , Ramp Agent (27) , Customer Service Agent (21) , CSA - Customer Service Associate (10) , Aircraft Maintenance Technician (6) , Customer Service Representative (6) , First Officer (6) , Aircraft Mechanic (5) , Airline Pilot (5) , Crew Scheduler (4) , Ground Service Agent Team Capitan (4) , Supervisor (4) , Aviation Maintenance Technician (3)

What are the pros of working at Horizon Air according to real employee reviews?

"Good health and flight benefits" ((in 70 reviews)); "Great benefits with airline and health" ((in 59 reviews)); "Met a lot of really great people and lived in a cool city but I can not think of anything other than that." ((in 39 reviews)); "Great health and travel benefits" ((in 30 reviews)); "Coworkers are great." ((in 17 reviews))

What are the cons of working at Horizon Air according to real employee reviews?

"Pay is low and the OT is few and far between" ((in 91 reviews)); "The management is poor and unprofessional" ((in 37 reviews)); "Long hours and mandatory overtime" ((in 10 reviews)); "No work/life balance and they know it." ((in 6 reviews)); "Crap upper management." ((in 6 reviews))

What are the top reviewed Horizon Air locations?

Portland , Seattle , Spokane , SeaTac , Boise , Los Angeles , Sacramento , Bozeman , Anchorage , Belgrade , Bellingham , Redmond , Medford , Great Falls , Missoula , Fresno , Santa Rosa , Kent , Eugene , Phoenix , Billings , Dallas , Encino , Las Vegas , Reno , Tacoma , Wenatchee , Bend , Pittsburgh , Lynnfield

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Horizon Air

Part of Alaska Airlines

Horizon Air reviews

3.8

75% would recommend to a friend

(495 total reviews)

Andy Schneider

84% approve of CEO

83% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.9

Career opportunities

3.6

Senior management

3.5

Compensation and benefits

3.3

Work/Life balance

Horizon Air has an employee rating of 3.8 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horizon Air employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

4.0

Jul 1, 2025

Great start for just out of High School

Ramp agent/baggage handler

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits, if you have the free time to take advantage of Good Health Care benefits, but higher than some others Can be fast paced as well as some slow days

Cons

High turnover Seniority based scheduling Full time rarely exceeds 36 hours Start and end times can vary on scheduled days

3.0

Jun 11, 2025

Flight Benefits

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

The flight benefits are fantastic and the other employees are awesome. The benefits are very good,

Cons

They shove gender identity and LGBTQ+ down everyone's throat. They only offer part time work but take up everyday so it is impossible to work another job. They make you work very late or very early and split the shifts so you waste a lot of gas driving back and forth and fighting traffic. It is very confusing to be named Horizon or Alaska-everything should be the same name.

5.0

Jun 9, 2025

Aviation Safety

Ground service agent

Recommend

CEO approval

Business Outlook

Pros

The important thing about this job is safety which impact all your day-to-day activities, all the team working hard on the ground so we will have safe mission or flight on the Air.

Cons

I really enjoying working in the airline and I am learning new things every single day of my assigned shift.

Viewing 28 - 30 of 495 Reviews

Jobs at Horizon Air

Ramp & Customer Service Agent

Ground/Ramp Service Agent

Ramp & Customer Service Agent

Ground/Ramp Service Agent

Passenger Service Agent