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Horizon Hobby

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Horizon Hobby reviews

3.5

61% would recommend to a friend

(92 total reviews)
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Christopher Dickerson

71% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Horizon Hobby has an employee rating of 3.5 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horizon Hobby employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

92 reviews
2.0
Jul 21, 2015

Messed up priorities

Office worker
Recommend
CEO approval
Business Outlook

Pros

The coworkers are great and try to do their best. Benefits are ok--pretty much normal for anywhere you work these days. Employee discounts on products are nice. My boss is nice but not everybody is so lucky because there are a lot of bad managers or ones who have no power.

Cons

Departments are set up to fail. Crazy goals and expectations that we can't meet because somebody just guessed at some goal and there was no plan. People get fired left and right, doesn't matter who you are. You always have to watch your back so you aren't the next scapegoat. There have been more high level employees be fired here than anywhere I ever worked before and the same for regular employees who work hard and get fired for no reason. We keep making the same products over and over again and release new versions 3-4 times in a year and then have to dump off the previous version at a super low price to make room for the next one and then we get in trouble for having bad margins. We don't have the right systems and tools to do our job but nobody wants to listen. They don't understand that we could do our job more quickly and save money if they would just invest in us. We want to do a good job, but the higher ups are more worried about their bonuses and won't spend money to make money. Customers used to come first here, but everybody at the field and on the forums say we've changed and they don't trust us anymore.

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Horizon Hobby Response
10y
Thank you for taking the time to post a review on Glassdoor, and for your long term commitment to Horizon. I'm sorry your impression of Horizon is not completely positive—I would love to help change that so you are a happy and engaged employee. I encourage you to come speak to someone in Human Resources to share your insights and address your concerns. There are differences between departments and the challenges they face, and between managers. What seems to be constant is the satisfaction with coworkers. We are very fortunate to have great people throughout the organization. Developing and improving our managers is an ongoing initiative, and specific and identifiable feedback from employees is essential to help us guide and coach. Again, I invite you to speak to HR to help us build a stronger leadership team. As for your comment about involuntary turnover, I believe your impression does not align with reality. Our workforce metrics show a consistently low turnover over many years, running about half of the national average. With that said, at times changes are necessary to get the right skills in the right positions, or to adjust to changing business conditions. These decisions are not made lightly, nor are the reasons always known by others since they are confidential situations. We do our best to support people through periods of transition. Feedback from every exit interview is addressed with senior leadership. While adjustments may not be immediately apparent, trust that we take this feedback and work to build a better Horizon. I couldn’t agree more with your advice to talk to people—that’s why we conduct random retention interviews, have recently started partnering an HR rep with each department to attend huddles, and actively monitor Glassdoor for feedback and suggestions. Horizon has an open door policy. Please avail yourself of it with department leadership and/or HR to share your insights and recommendations, and point out areas you feel need further investment for success. We are ready and eager to listen.
4.0
Jul 10, 2015

A good company to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours, great co-workers, clear expectations. Good support from my team when needed. Paid vacation and floating holiday for regular part-timers. Business casual dress code with jeans days on Fridays.

Cons

No paid sick time for IL part-timers.

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Horizon Hobby Response
11y
Thank you for your review on Glassdoor! We value all Horizonites, and our part time employees are especially important to meeting our business needs. We appreciate the flexibility they offer to our staffing, and in return we try to reciprocate by accommodating their scheduling needs whenever possible. Thanks for sharing your interest in paid sick time for part time employees in our Illinois locations. We will take that request under review as we continue to refine our total rewards program. Over the years, we have continued to increase the benefits available to part time employees, so in addition to the paid vacation and floating holiday time you mentioned as well as paid company holidays for those with regular part time status, all part time Horizonites are also eligible to participate in our 401(k) and receive a company match, plus enjoy our employee discount on great Horizon products, discounted membership to the local fitness center, and access to our free EAP services. Of course, we offer a lot of fun activities throughout the year for employees and their families, too, which include seasonal and part time employees. Every role at Horizon is important to our success, and we work hard to show our appreciation! Thank you for your contributions to Horizon, and for sharing your review on Glassdoor.
5.0
Jun 24, 2015

Overall a good place to work

Manager
Recommend
CEO approval
Business Outlook

Pros

Family oriented and family friendly. People are nice, attentive, and friendly. Very rarely do you encounter jerks. Plenty of events to attend if you're single or with a family. Really great products you can use at work and then buy with the employee discount. Even those who do not work in product development can be seen flying or driving during breaks. Supportive company. If something bad happens to you, they will be there to help. I have seen several examples of this over the years. Benefits are comparable to other workplaces: 401k match, time off, wellness discounts, dental, vision. On the casual side of business casual for the most part. There is a concerted effort to improve the workplace. Plenty of other places would just be happy if things are not getting worse, but here there are many areas that are working hard to improve.

Cons

Experience will depend on your manager. If you have a good manager your experience will be good. If you have a bad manager... sometimes bad managers are dealt with immediately, but often times they are not. Good managers will get more responsibility picking up the slack for bad managers so that they have less time to be good managers. While work/life balance is something important to lower and middle management, it is not the case for upper management and it shows.

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Horizon Hobby Response
11y
Thank you for sharing your insights on what it is like to be a Horizonite! We really appreciate your comments and your contributions to Horizon Hobby. Our people do make this is special place to work. Just the other day, a pizza delivery guy walked through our building with an order, and on the way out commented he had never seen a workplace with so many friendly and smiling people. Many employees refer friends and family to work at Horizon, and many new friendships form among coworkers. Our employees and the company often partner to provide help to others in times of need. We take care of each other, and even the most senior levels of leadership get personally involved. It is a support system unlike any I have ever seen at other companies, and is part of what defines Horizon’s culture. You are correct in your observation that we do make concerted efforts to improve. We encourage feedback, and while we cannot make every change requested or always do things as fast as we would like, we strive to hit the high expectations we have for ourselves. There are a number of managers who are fairly new to their roles, and we are working on ways to offer them the support they need to succeed. Employee development at all levels is important and needs to be a priority, so yes, even experienced managers can benefit from training and educational opportunities. Our goal is for every manager to be considered a great manager by their team. All feedback is shared with management, so thank you for providing input to incorporate into those conversations.
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ReviewsHorizon Hobby reviews

Glassdoor has 100 Horizon Hobby reviews submitted anonymously by Horizon Hobby employees. Read employee reviews and ratings on Glassdoor to decide if Horizon Hobby is right for you.