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Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
4.0
Jul 12, 2020

Experiencing Headwinds

Marketing
Recommend
CEO approval
Business Outlook

Pros

Housecall went from a startup to a potential unicorn in about 8 years led by a ridiculously brilliant CEO and a team of workaholic co-founders who are all good people.

Cons

After experiencing rapid growth, they hit a bit of a wall in the middle of 2019 and are currently reorganizing to right the ship. It needs to be done. But it’s always painful seeing so many friends lose their jobs.

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Housecall Pro Response
6y
There are average companies and there are extraordinary ones. I'd like to think we are in the latter camp and that means that we will innovate at a relentless pace, and that means that at times the first version of an experiment will fail. It's what you do with that information that matters. If we look at one year ago versus today, HCP was going well mid way through 2019 - in July of 2020 we are now doing exceptionally well. Amazing what a year of experiments and good decision making can deliver. We are incredibly fortunate to have great people on our team, who are focused on the customer and product fit, and who obsess around innovation at all facets of the business. Imagine where we'll be, as a result, a year from now! Thank you for the thoughtful feedback.
5.0
Jun 8, 2020

Great Product, Exciting Company, Fun Culture

Marketing specialist
Recommend
CEO approval
Business Outlook

Pros

The people. I love the people at Housecall. The product is really great and actually helps our customers sustain their small business which feels really rewarding. We also have developed a community for our customers that is inspiring for them and myself. Leadership is open to feedback and I feel empowered to give it. I've also had the chance to experience and grow A LOT in a short amount of time.

Cons

Depending on what type of worker you are you could be intimidated by the fast paced environment. Typical startup issues, still figuring out communication, there is growth easily available for some and impossible for others, the direction changes pretty often... but that's show biz baby.

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Housecall Pro Response
6y
You covered all the bases here, so thanks for the feedback. We are fortunate to have extraordinary people working at HCP and we do our best to challenge and support each person in their development. I've grown a lot in my 3.5 years here and it's because Ian challenges me as do all of my colleagues. It's a remarkable environment.
5.0
Apr 27, 2020

Supportive and innovative culture, impactful product

Enrollment specialist
Recommend
CEO approval
Business Outlook

Pros

The people truly take an interest in our industry and moving it forward

Cons

if you're not open to adapting and changing roles with the company you may limit your opportunity

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Housecall Pro Response
6y
The legacy of Housecall Pro may well be defined by the work we've done, generally, to support the trades and then, specifically, to invest in SMB and our Pros during this Covid-19 crisis. Putting 22 of our people and the majority of our Exec team against the opportunity to deliver a nightly broadcast was a decision we made simply b/c it was the right thing to do. Our Pros work hard, they are scrappy and working out how to lead and manage in an upside down world, and we are here to help them out, as a company. That is remarkable. Thank you for the feedback.
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ReviewsHousecall Pro reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.