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Housecall Pro

Engaged Employer

Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
avatar

Stan Chia

100% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Career opportunities

3.8

Senior management

3.5

Compensation and benefits

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

433 reviews
5.0
Jan 7, 2019

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Even after Series C, this company continues to have great transparency with the movement of the company. As the saying goes, “from the top down” - the leadership here at Housecall Pro continues to be extremely down-to-earth and work as hard as we do to provide a healthy culture and strong growth. Lots of talent at the top; if you have an ego, you’ll probably see the door.

Cons

As with many startups, Housecall Pro iterates. A lot. This means sales org changes, position changes, and slight changes to structure every few months.

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Housecall Pro Response
7y
We will always be transparent and accountable. To do the latter, you have to have the former, and this is true on everything from our financial performance to the health of our culture. The reason I joined HCP is that I was profoundly impressed with the intelligence and the humility of the founders. Sure enough, we move at a blistering speed as a company b/c there is no ego. Ego is like a tax on a business and we're fortunate that is not an issue here. As a result, we always seek the best decision, not a personal one. Thanks for the feedback. Great to hear you are enjoying your role in the company and that you are comfortable with the consistent evolution fo the business.
5.0
Sep 19, 2018

Promising Startup with Visionary Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, relaxed work environment, and strong sense of purpose. Leadership is current with the times and encourages feedback, positive or negative.

Cons

Typical growing pains for a start-up

avatar
Housecall Pro Response
7y
Thanks for taking the time to provide a review. We have a keen sense of where we are headed and why that mission matters. It helps to get feedback from our people along the way, so thank you.
5.0
Jun 15, 2018

Honest Review

Always changing
Recommend
CEO approval
Business Outlook

Pros

I was going to write a review when I first started in December but decided against it because I was still in that "honeymoon" phase where the excitement alone won me over....so I decided to give it at least 6 months and circle back. The company is really as great at the reviews. Dynamic environment that is constantly evolving, Great compensation, Leaders who take interest in the success of the team and Complete Transparency...I've worked at "transparent" companies before but Housecall takes the cake. Incredible employees, freedom in your position, surprise Mariachi performances, passionate leadership and some of the most intelligent founders I have spoken with.. big ego's do not thrive here. They celebrate the qualities that makes each employee who they are, both in and out of the office. Oh and our customers... LOVE us. we really are providing a service that is helping pro's who work their butts off day in and day out get to a better life. Their immense gratitude towards our product really does make you feel good about your efforts. The company is growing constantly with new roles being needed often. They are strategic with their expansion. They take notice of those who work hard to a point where the squeaky wheel doesn't even need to "squeak" to get the grease. I feel very fortunate to be part of a team of down to earth people who work hard to be the best...and we certainly are the best. The Market is massive and from what i've seen...its only a matter of time.

Cons

you will work hard, but with the work you will gain experience that will serve you in the future whether you stay or leave. My mom used to tell me "when you love what you do it doesn't feel like work" and this is true at Houscall Pro...I feel like I am building something that is so much bigger than any individual in the company... so its not as 2 dimensional as just saying "you will work hard"

avatar
Housecall Pro Response
8y
When you love what you do, it doesn't feel like work. That's how life should be. I am 100% aligned with you that if you engineer your work and your hobbies to reflect your passion, life can be pretty darn good. Life is short, you should work with people and in a business that brings you joy and where you can be a part of something that is bigger than you are. At HCP, we are all lucky to be on that quest. Also nice to hear that you are seeing the benefit of our active management approach. Our goal is to make sure that in real time we know exactly who is ready to be moved into the path of opportunity. We want our people to always be in a position of highest best use, so that we can continue to run really, really fast. And with purpose. Thanks for the great feedback.
Viewing 397 - 399 of 433 Reviews
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ReviewsHousecall Pro reviews

Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.