Housecall Pro reviews

3.8

70% would recommend to a friend

(433 total reviews)
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Stan Chia

100% approve of CEO

73% positive business outlook

Housecall Pro has an employee rating of 3.8 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housecall Pro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

433 reviews
5.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Room for advancement, new teams forming all the time. Can move laterally or vertically in the company very quickly. Work hard and be rewarded. This is one of the most positive, hardworking places I've been at. Average age around 25, but everyone no matter their age or experience is treated with respect. Multiple team and company outings very early on. Chance to bond with so many great people. Surprise breakfasts, lunches, ice cream. Amazing snacks and fruit refilled daily. Everyone is so happy to be hear that its very rare and very surprising when anyone leaves. The level of production here is unmatched. The company has broken a sales record every month for the past year basically. I've never been with or seen a company on this sort of trajectory. Everyone works together and the management keeps everyone in the loop. Some of the brightest, most talented, hungriest people work here. Everyone pushes each other to get better and everyone has fun at the same time. Never been happier or more excited for the future!

Cons

If you don't like working early hours like 6am, this place might not be for you. No hours seem to be permanent though, the schedule can definitely change.

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Housecall Pro Response
8y
You have been kind enough to articulate our vision for the company and our people. Thanks for the positive feedback. The core of what you are speaking to is engagement - my POV is that if we can get 75% engagement from our people, we can change the world. And we truly believe we are. We've set a high bar for the people we hire; I am glad you think it's a fit. Thanks again.
5.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

The company culture is incredible, the interview process is thorough, and the people constantly want to see you grow and improve. Upper management is hands on, supportive, and provides constructive feedback to help you reach new levels of success. Not only that but the founders/CEO/COO are always visible, open to communication/collaboration and are hilarious. Overall a phenomenal place to work and I hope to continue moving up!

Cons

nothing really so far. the onboarding process is quick so a few meetings got pushed back but that's to be expected in such a fast paced environment :)

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Housecall Pro Response
8y
What a great review - thank you for your feedback. We are big believers that culture eats strategy for breakfast. We spend about 2% of our energy building strategy and 98% of our time executing those ideas, so we work really hard to align our people with our purpose, mission and then strategy. We've found that when we're all on the same page and everyone is truly engaged with the opportunity, we can move very, very quickly. Our productivity is remarkable. We want our people to thrive, you are the key to our success. We are 100% committed to hiring exceptional individuals, to onboarding them effectively, and then continuing to invest in your growth through active management. Let us know what else we can do for you to support your growth - stop by my desk any time or schedule time in my calendar.
5.0
May 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Working for HouseCall Pro is a joy and a privilege. HouseCall Pro has a fast-paced and ever changing environment. You'll never be bored if you work here. I've learned so much and can't wait for what I'll learn tomorrow. I love working alongside great people who care as much as I do about providing world-class customer service and delivering a great product every day. I know that I care about my colleagues and they care about me.

Cons

No retirement options yet through the company, but they've worked really hard to implement great benefits in the past year. We have Dental, Vision, and Health which is such a rarity in today's job market.

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Housecall Pro Response
8y
We are committed to being transparent - you deserve to know how we are performing financially and how we are doing as a culture, so continue to expect that we will share our employee survey results just as much as we'll share our growth metrics. We want you to be able to provide feedback on all fronts so we're both accountable and so we can improve our performance as well. The other point you mentioned is integrity. That is a guiding principle in the company, as you've seen. Be a Good Human. That's a simple ideal and one that is quite easy to deliver on, particularly when you have awareness that the actions you take have such a profound impact on others. We hire people that we believe will invest in the teams they work with, who will set goals together and who will be accountable, collectively, for reaching those objectives. What we've found is that in order to own that kind of goal setting and reaching those results, it starts with trust and integrity. Thanks for the great feedback and for being a part of our team.
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Glassdoor has 488 Housecall Pro reviews submitted anonymously by Housecall Pro employees. Read employee reviews and ratings on Glassdoor to decide if Housecall Pro is right for you.