Is HubSpot a good company to work for?

HubSpot has an overall rating of 3.4 out of 5, based on over 4,765 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 54% of employees would recommend working at HubSpot to a friend and 48% have a positive outlook for the business. The best reviews about HubSpot have been left by employees working as Software Engineer Co-Op , People Operations and Customer Onboarding Specialist .

Does HubSpot pay their employees well?

According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at HubSpot?

54% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HubSpot 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at HubSpot?

Account Executive (413) , Software Engineer (177) , Customer Support Specialist (163) , Senior Software Engineer (156) , Customer Success Manager (135) , Growth Specialist (112) , Business Development Representative (BDR) (110) , Sales (75) , Channel Account Manager (61) , Sales Manager (57) , Senior Customer Support Specialist (46) , Recruiter (44) , Inbound Success Coach (40) , BDR (38) , Manager (38)

What are the pros of working at HubSpot according to real employee reviews?

"Team culture was great and there are lot of people that inspire you to be great and do your best." ((in 711 reviews)); "The people are great and you truly feel like you have a say and a voice." ((in 504 reviews)); "Unlimited PTO (as long as you have done enough tickets for the month) Good benefits Great People." ((in 351 reviews)); "Work/life balance in this role is great." ((in 171 reviews)); "Pay is good for the company size and market (at least in Product Eng)" ((in 139 reviews))

What are the cons of working at HubSpot according to real employee reviews?

"poor management and too stressful" ((in 108 reviews)); "Overall morale has decreased since the layoff in Jan." ((in 55 reviews)); "Middle management is BAD." ((in 22 reviews)); "Lack of care values from upper management" ((in 17 reviews))

What are employees saying about HubSpot layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HubSpot layoffs and their outlook for job security at HubSpot in 2026.

What are the top reviewed HubSpot locations?

Cambridge , Boston , New York , San Francisco , Los Angeles , Atlanta , Chicago , Portsmouth , Nashville , San Diego , Washington , Denver , Seattle , Austin , Dallas , Portland , Miami , Indianapolis , Philadelphia , Raleigh , California City , Charlotte , San Antonio , Las Vegas , Tampa , Remote , Salt Lake City , Rochester , Madison , Phoenix

HubSpot reviews

3.4

54% would recommend to a friend

(4,176 total reviews)

Yamini Rangan

63% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.2

Career opportunities

3.0

Senior management

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Mar 21, 2022

Great place to start

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

HubSpot is a great place for young professionals who are eager to learn and have ambition. The training process makes it easier to make friends You will learn a lot, even if you don't want to They're tuition reimbursement program is fantastic People are usually very nice and open to hwlp

Cons

Moving out of your role, especially if it's an entry level role is INCREDIBLY challenging. Most people apply to at least 3-4 internal positions before they can move up or our of a department If you're not competitive, this might not be the place for you Sales mentality and expectations will end up leaking into any role Compensation depends on your role and background but Support does not pay very well for what it asks of you Most other roles have a better pay-work ratio

HubSpot Response

4y

Thanks for the feedback and glad to hear your last manager was great. On internal mobility, we have staffed up a team devoted to this and are investing more here so I think/hope this continues to trend in the right direction though it's admittedly not perfect. Appreciate you being part of our alumni group! -Katie

5.0

Nov 6, 2021

The best place I’ve ever worked. I’m here for the long term!

Mid-market account executive

Recommend

CEO approval

Business Outlook

Pros

I get to sell the best product in our market. Amazing culture and smart, compassionate coworkers. Incredible leadership from the top down. Unlimited PTO and sabbatical every 5 years for all employees. 4 months full pay maternity AND paternity leave. Incredible office in Cambridge. High quota attainment is the norm. Stock purchase plan and stock given away for high performers which is amazing!! Tons of contests to win stock which has gone up 4x in value since I joined the company only 1.5 years ago. Also I get to expense my professional coaching which is a huge benefit!

Cons

Low base salaries. Easy to make up for if you perform well. The company is growing tremendously which is exciting but I wish they would grow people and not keep increasing quotas. The last increase has been a little challenging.

4.0

Oct 16, 2021

HubSpot

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO 401(k) Week of rest Supportive managers Culture code

Cons

The metrics are too high within Support which is a major cause of burnout. There has been quite a bit of turnover recently due to this. Internal mobility is very difficult. Lack of documentation which makes it harder to troubleshoot issues.

HubSpot Response

4y

Thanks for the feedback and for being a HubSpot alum, we really appreciate it. Since you left we've made some adjustments to both role based training and Support onboarding and metrics that I think/hope should address some of the challenges you noted above--still not perfect, but I think some improvement there. Appreciate you writing this review! -Katie

Viewing 442 - 444 of 4,176 Reviews

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Great place to start

The best place I’ve ever worked. I’m here for the long term!

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