Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,176 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.0

      Senior management

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Oct 11, 2021

      Challenging work but compensated with good culture and WLB

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Remote first which is exactly what I wanted - I use and love the product and the fact that we get an enterprise level account for personal use is fantastic. I feel very invested to make a good product as a customer. - WLB is fantastic. I am encouraged to take time off and I don't feel bad about doing it. 4-week sabbatical every 5 years is huge. Product team also gets 2 weeks of rest a year, one week during first week of July and one week during last week of December. - A lot of growth opportunities. Teams are kept small (5-6 max) so that there's a lot of chances to grow in skills and lead to help grow your career. If you're looking to advance, this is the place for you. - Company actually tries to embody the values. For example, upper management was Transparent about ways they fell short in particular areas and are taking employee feedback seriously to make a change - Pay is good for the company size and market (at least in Product Eng) - Internal tooling is great. They built their own CI/CD so that devs can focus on writing code rather than fixing a DevOps system. And they have great UIs

      Cons

      - Work is challenging and can feel like a treadmill increasing in speed. If you're not ready for it, it can be tough. BUT there's a lot of things that are changing to help that like the weeks of rest, unlimited PTO, and more - Homogenous tech stack (can be both a pro and a con). All back end runs on Java 8/11, Dropwizard framework, and the same CI/CD. This is great if you want to move teams but it's hard to pioneer a new technology. - No cost of living raises or annual bonuses. You can get stock refreshers if you perform well but I personally would prefer an annual bonus determined by company and individual goals.

      avatar
      HubSpot Response
      4y
      Thanks for being a Senior SWE with HubSpot, and for the super detailed and thoughtful review, particularly on our tech stack. On compensation, as I'm sure you've read, we have a bunch of stuff rolling out this spring-it doesn't address all of your pushes, but hopefully gets us closer there. Thanks for the feedback and for writing this review! Sincerely, Katie
      3.0
      Apr 27, 2021

      Great company, maybe not so great if you have experience in Saas

      Customer onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The Onboarding team is full of some of the most brilliant, empathetic, and kind people - HubSpot's internal resources are impressive (Diversity trainings, product trainings) - A fun software with a lot of possibilities to use internally and with your clients - Internal software process is CLEAN - they continue to put a lot of thought in logging just enough data to measure you but not slow you down too much. - Great job communicating company roadmap and decisions from top level management - An amazing place to glean some leadership best practices at all levels - HubSpot handled setting up its employees for remote work really well - They say there's a “a lot of autonomy" but you'll be so busy you need not worry about this

      Cons

      - The people are amazing, but this role / team does not have a lot of bandwidth to connect across the team. It's easy to feel isolated. - Onboarding specialists are overworked and underpaid. You can make more money at smaller tech companies - this job is a great way to get your foot in the door in saas implementation and learn a bunch of different business processes. - Calls 6-7 hours a day with customers, staying up to date on products in your 'spare time', and contributing to the "hubspot community" or else you don't get to be a part of it - There were so many amazing ERGs at HubSpot but I was so exhausted and frustrated from my day to day I couldn't take advantage of them - This experience reminded me way too much of college ie. take responsibility for all of your own work, get assigned more than is realistic, participate, make connections as much as you can, but you will be only be rewarded if you're tan extremely high achiever - There's not enough bandwidth to go above and beyond for most or even half of your customers - Big company that demands small start up grit without the small start up perks (compensation, internal growth, independent projects, connecting deeply with your customers) - Lack of support for troubleshooting questions about the product

      avatar
      HubSpot Response
      5y
      Sounds like you had a really mixed bag experience with us, so thanks for flagging the pros and cons of being an experienced hire within the org you sat in--appreciate the callout on listening to customers, we absolutely will continue doing so, thanks for your feedback. Sincerely, Katie
      5.0
      Oct 28, 2020

      Finally found my place in this world with HubSpot

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Benefits, Organization, Resources, Career Opportunities, Transparency I’m so thrilled I got hired here, it’s finally a company that doesn’t treat you like just another number. My on boarding process was great, and I’m impressed with the organization and resources available to employees. With that being said, it’s not an easy job and you will feel overwhelmed with the product knowledge and tons of information you need to get accustomed to. Depending on your previous skills you might have an advantage if you know design and css well, SEO, worked with analytics before , have ever run a blog and know about networking (DNS, domain management, redirects etc). These are all possible cases you have to troubleshoot and prior knowledge will make life easier for you. My own portal to test features and use the product is a definite Pro - how awesome is that? Tip: Take advantage of the courses in the academy, these are free for everyone. Continue to grow your knowledge and don’t let the pressure get to you. Don’t sacrifice your work life balance, cut your lunch short etc. even if you may not reach your goal. Crush harder on another day.

      Cons

      More one on one support during ramp and for new hires, resources are great, hands on support is better

      avatar
      HubSpot Response
      5y
      My heart! Thanks for such a thorough and thoughtful review, and I'm delighted to hear you found your place at HubSpot, that means so much to me personally. I agree with you we can continue to provide more resources and support during onboarding, and our team is working in partnership with Support leadership to be thoughtful about how we scale the team and frankly manager and team lead bandwith to ensure employee success but also prevent mangaer/team lead burnout in the process, so I think and hope more good things to come based on the listening tour they just completed. I want to personally thank you for making the time to write this and for being part of our remote Support team growth--I continue to be floored and impressed by your team's contributions, collaboration, and impact on the company. Hope you're voting this week with your day off for Election Day, thanks for all you do! -Katie
      Viewing 445 - 447 of 4,176 Reviews
      Related searches: HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot interviews | HubSpot conversations
      ReviewsHubSpot reviews

      Glassdoor has 4,765 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.