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      HubSpot

      Engaged Employer

      HubSpot reviews

      3.4

      54% would recommend to a friend

      (4,176 total reviews)
      avatar

      Yamini Rangan

      63% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 25, 2019

      Helping employees grow better

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      --The culture (everyone is so friendly and willing to help) --The benefits (fully stocked fridge, $5k stock options, tuition reimbursement) --Flexible schedules (can work from home, unlimited PTO) --Managers (and staff) that actually care about your professional development!

      Cons

      Our compensation (in Customer Support) is below-average for a lot of hard work and effort, and believe it should be increased to reflect other salaries at HubSpot.

      avatar
      HubSpot Response
      6y
      Thank you so much for your feedback and for being a part of our Customer Support team--you all really do help our customers grow better, and are such an integral part of our culture. Thanks for calling our flexibility, benefits, and our managers, and for calling out compensation. We have worked a bunch with Support leadership on the best way to ensure Support remains a growth catalyst for the company and for the careers of the folks we employ, but we always appreciate the feedback to ensure that we have it right, so thanks for sharing your take. Have a lovely long weekend, thanks for all that you do! -Katie
      5.0
      Jul 17, 2019

      Bigger than a startup - smaller than a corporate company (just right)

      Inbound success coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      -HubSpot culture is unlike any other I have experienced. Your coworkers are genuinely invested in your success and will extend themselves to ensure you have access to the resources you need. -Unlimited PTO and work from home flexibility, dog friendly office, smoothie bar + coffee garden + beer gardens, 24/7 building access (great for a weekend workout at the onsite gym), onsite dental and vision, dry cleaning pickup/drop off and no dress code -HubSpot has an incredible suite of products that are easy to stand behind and have tremendous value to the end user. Great product = easy sell = happy customer

      Cons

      -No one works at HubSpot because it pays better than the rest of the industry (it doesn't) but you do stay because you become accustomed to the HubSpot lifestyle. If financial compensation is your key motivator then make sure you are clear with your salary expectations when interviewing. -If you are fresh out of University and looking for an entry level role you will have to pay your dues. The movement through the ranks is again, a bit slower than what you would see at other businesses in this industry, but ultimately a great learning experience and intrinsically more valuable.

      avatar
      HubSpot Response
      6y
      Thanks for sharing your perspective on the ISC team at HubSpot, and for the callout on the quality of our products and our overall culture. On internal mobility, we actually promote folks faster than most of our peers according to data, but I think we can absolutely always invest in the process and transparency and evolve how we communicate clearly at every stage on opportunities. Thank you so much for the feedback and for helping HubSpot grow better! Sincerely, Katie
      4.0
      May 23, 2019

      Bittersweet

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Really dynamic work environment * Great benefits * Extremely talented co-workers * Committed to creating a diverse workplace

      Cons

      * Culture skews young * Very cliquish as a result * Get sideways looks if you have a kids and have to attend to that * Low-to-no process can make it difficult to apply needed processes * It's rapid promotions means that it's a roll of the dice when it comes to the quality of your manager

      avatar
      HubSpot Response
      7y
      Thanks for sharing your perspective--I think on the kids side of things we have made huge strides over the last few years in terms of overall inclusion and flexibility, but agree with you that we have a lot of internal promotions, it's one of the many reasons we've invested more in manager communities and education for folks. Thanks for sharing your perspective and for spending time at HubSpot, really appreciate your candor and feedback. -Katie
      Viewing 490 - 492 of 4,176 Reviews
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