HubSpot reviews

3.4

54% would recommend to a friend

(4,158 total reviews)
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Yamini Rangan

64% approve of CEO

49% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Use to be good, good benefits & remote/hybrid

Cons

When I joined this company, it was amazing. I had a manager who is supportive, and I felt that my voice was heard when things were not working. Few years in and things have really started to change for the worse. I’ve had a bad manager for over a year with multiple HR claims being filled against her and numerous people have complained about this and nothing has been done. On top of that metrics are not aligned to what we can control internally and leadership is pushing employees to perform with unrealistic expectations. Not only is the general environment at Hubspot very stressful currently but bad management is making the situation worse. The other difficult part is that processes internally are messy and it is really difficult to get support for customers making it difficult for service reps to do their job. My experience has really left me considering what to do in my situation and has left me feeling very stuck as I can vouch for multiple people on my team.

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HubSpot Response
3y
Really sad to read this and sincerely hope that you're working with our team on this feedback via the HR business partnerships team given its seriousness. -Katie
2.0
Nov 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Innovative product Company is run by smart highly educated professionals Employees are young and there are lots of company sponsored events

Cons

Very demanding job requiring a minimum of 70 hours per week Impossible to take a day off to keep up with demands of job despite "unlimited vacation policy" Monthly quota makes the job extremely stressful Unrealistic quotas given competition and current market conditions Pay is not competitive for seasoned sales reps

1.0
Apr 13, 2026

Hustle Culture & Burnout

Recommend
CEO approval
Business Outlook

Pros

The primary reason to work here is the people. My colleagues are incredibly talented, supportive, and collaborative. There is a strong sense of community among the individual contributors who are all navigating the same high pressure environment together.

Cons

The current leadership has fallen into a productivity trap that prioritizes arbitrary numbers over actual customer success. We are held to a rigid 80 call activity requirement that makes it impossible to provide deep value to our book of business. This focus on quantity over quality has turned the advertised unlimited PTO into a myth. Because there is no formal coverage policy or adjustment for time off, any amount of time taken for vacation or personal circumstances results in those 80 calls looming over your head. You are essentially penalized for stepping away because the activity metrics do not change based on your availability. This creates a cycle of burnout where we are never truly able to disconnect, as the workload and the metrics simply pile up in your absence. It is also frustrating to see LinkedIn talking heads from the senior leadership team post about culture and strategy when the internal reality is a constant push for unsustainable metrics that do not provide our customers with any real value and team morale is at an all-time low.

Viewing 100 - 102 of 4,158 Reviews

Glassdoor has 4,747 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.