HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-- The training you receive is very good -- People are great. Friendly, ambitious, proactive are words that come to mind -- Benefits are good, industry standard.

Cons

-- The pay is insulting. Look at any other midsized - enterprise BDR salaries, and you will find HubSpot is well below the industry average. There are some positions with midsized companies your base will be higher than the base + OTE is at HubSpot... -- Leadership seems to not take action on the feedback they receive from BDRs -- Promotion path is slow at HubSpot -- Don't let them tell you otherwise. -- Quota is high. Probably 30%-40% of BDRs will hit it a month. -- Work-life balance? Doesn't exist in this role

2.0
Jan 22, 2022

Psychological Safety

Recommend
CEO approval
Business Outlook

Pros

HubSpot does a great job of recruiting remarkable people. I am also grateful for the opportunities HubSpot has given me and for the amazing mentors I had there.

Cons

Based on my experience with management in my most recent position, I felt like I was censored and I do not feel the proper channels were activated. I did not feel like it was safe for me to speak up or even voice what I thought in that environment. I was also afraid of retaliation from leadership if I said anything about this situation, preventing me from doing my best work and leading to multiple instances of burnout and unnecessary stress. Addressing inappropriate behavior: in the office when we worked in-person, a line was crossed and I felt uncomfortable. Whether this person had good intentions or not, it was an inappropriate action that was taken and I didn't feel safe enough to speak up. What made this situation worse was that I didn't have the resources, tools, or sense of safety to know what to do with this, so I suffered in silence. I know that I am not alone in going through a situation like this.

2.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

- unlimited time off and encouraged to take it - autonomy and trust from management to do my job - fun work environment (more applicable to the in-office experience) - everyone I work with is amazing and super helpful - good work has never gone unnoticed - I truly believe in this product - work feels like is has an actual impact

Cons

- compensation is a huge issue that gets “addressed” every time we have a company meeting but nothing seems to be done about it and is the primary reason of writing my review. Wages, from my view in customer success, are consistently below market. Our maximum Annual raises every year are just on par with the threshold for general annual inflation, meaning the annual bonuses doesn’t really improve the standard of living of employees year after year. The max annual Raise is also only attainable if you are a super top performer who has contributed much to your team. No other bonuses or raises other than promotions (which isn’t much more). But what you’re already in a senior level of your dream job at HubSpot? Best bet would be to change roles. This is part of the culture here now. This should be changed. HubSpot is joining the billion dollar club and companies at this level do their employees better. If you want to retain us, start here. It’s a conversation I have with my manager often and I’m often assured change is coming; but when? - no annual bonuses - remote culture has kind of dragged and the culture of the company lost its spark for me - my position is often referred to as a stepping stone to enable people on my team to grow their careers in HubSpot but I like this position. If it were more sustainable, I’d like to work it for the long haul. This compensation thing is making me thing lots of things. The whole vibe I’m getting here right now is “you want more money? Change jobs but internally. Growth!”

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HubSpot Response
4y
Sorry to hear your frustration--as you likely read, we shared plans for how we are moving forward on compensation and the progress we are making on transparency on compensation this fall with the clarity that some of the changes would take place in April. I don't think it solves for all of your concerns, but I do hope it will help address some of the specific pain points you care about here. -Katie
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