HubSpot reviews

3.4

54% would recommend to a friend

(4,172 total reviews)
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Yamini Rangan

63% approve of CEO

48% positive business outlook

HubSpot has an employee rating of 3.4 out of 5 stars, based on 4,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HubSpot employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 31, 2021

Great for me... BUT not for others!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MY experience at HubSpot has been good... but I want to share for another...

Cons

A coworker who used to be on my team is leaving HubSpot... huge loss because she has done SO MUCH for the company and is honestly amazing... but sadly I am not surprised because I've seen multiple members of the classroom training team literally in tears over how the manager treats them... and HR apparently hasn't helped at all... I can't even believe some of the things I've seen/heard happen on that team... not hubspotty for sure. Others are leaving too... the team is down to like 3 people now. I love my job but it scares me to think I could one day get in a similar situation...

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HubSpot Response
4y
Hi there, sorry to hear about your friend's feedback--just connected with Elissa (who looks after all of our business partners and generalists) and we would really like to connect offline to chat further if you're open to doing so, so please let us know how we can connect further on this. -Katie
3.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Pretty good pay, smart people, autonomy

Cons

As the political tensions grew, so did the tensions at Hubspot. You had meetings where you had to talk about how privileged you are for being white, and it was even more-so for white males. This was regardless of your own background, or where you are from. There's an interesting slack channel there called "politispot", which became fueled by emotional rage/hate. You'll see comments in there like "Alabama shouldn't even be a state". "All Trump supporters are racist", or "My cousin/sister/dad is a Trump supporter, I don't know how to react..." with everyone agreeing or not objecting to them. Most of the articles that were posted were essentially click-bait headlines that just riled up everyone's emotions even more. Hubspot brought the outside political environment into work. Oddly enough, most if not all of the folks there are totally fine with blanket statements calling a group of people racist, re-training for white people, and other concerning behaviors. Unfortunately, Hubspot still retains its cult-like reputation that was highlighted in the book "Disrupted". Perhaps, even more disturbingly so.

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HubSpot Response
5y
Thank you for your candor on this topic. It's important employees feel comfortable sharing this kind of feedback with us because our goal is to make HubSpot wholly inclusive, regardless of political affiliation or who employees vote for. So I'm grateful to you for speaking up. We don't encourage employees to discuss politics with colleagues, but we do encourage employees to bring their full selves to work. Employee-created Slack channels like #politispot are a result of that given how tense the political landscape has been in the U.S., and while we care deeply about transparency and autonomy, it's also critical we're creating safe spaces. One thing we said at a recent AMA was that we want to create a workplace where people of all political views can be their authentic selves, but not at the expense of the well-being and psych safety of others, so for example. Said differently, anti-racism work and inclusion is part of our culture that is mission critical, but there's a big difference between standing by that (as we continue to do) and expecting everyone to believe the same thing, which is not our aim or culture. Thanks for the feedback and honesty here-tough to hear, but appreciate your candor. -Katie
1.0
Jan 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited days off. Cool office culture.

Cons

Company structure does not support corporate accounts.

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HubSpot Response
5y
Sorry to hear you felt this way-we hired a new leader for corp who is great about six months ago, have a bunch of new great managers, and a new GTM strategy that I think are really making an impact here, but will stay close to it. Sorry you had a rough experience, thanks for the feedback, we take it seriously and have worked hard to create real change within that segment for both our customers and our employees. -Katie
Viewing 277 - 279 of 4,172 Reviews

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