Question 1

Is Humana a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Humana have rated their employer with 3.3 out of 5 stars in 254 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Humana now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Humana.

Question 2

Does Humana pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Humana with 3.5 out of 5 stars based on 254 anonymously submitted employee reviews. This is 5.6% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Humana.

Question 3

How happy are Customer Service (CSR) professionals working at Humana?

Accepted Answer

38% of Customer Service (CSR) employees at Humana would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Customer Service (CSR) professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (70), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (64), Sales Associate (57), RN Care Manager (56), Grievance and Appeals Specialist (53)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 857 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "The ability to work from home is a great plus" ((in 477 reviews)); "Good work life balance which is great" ((in 302 reviews)); "Great people and money for the work" ((in 271 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 146 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 142 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

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