Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,264 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

60% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 882 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 561 reviews)); "Work from home is good" ((in 485 reviews)); "Great people and lots of energy" ((in 276 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 203 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Constant reorganization and layoffs." ((in 129 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 114 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 100 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

60% would recommend to a friend

(7,630 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,630 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

3.0

Aug 25, 2014

Overall good experience, with low stress.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule. Three weeks vacation and high 401k match to start. Laid back atmosphere with little stress. My managers do not micromanage.

Cons

Reorganizes every year or two. Raises are sub-par, less than inflation. Training is below par, I could read the PowerPoint and get more out of it. Little communication between upper management and associates. Less than adequate IT infrastructure, slow system response wastes about an hour a day waiting for system to complete tasks. Hard to move up in the company if one is not at the corporate office.

2.0

Aug 23, 2014

Disorganized power trips

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent Money is offered for most employees. The Cafeteria food is high quality, though a bit pricey. A Gym membership available which is convenient.

Cons

Upper management is corrupt and it's all about who you know. Essentially the worst elements of high school life glorified. The HCPR department is complete chaos and ego.

5.0

Aug 22, 2014

Best job ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, 10% employee contribution health benefits, tuition reimbursements, production awards, great salary rate.

Cons

At this time I have no cons against the company.

Viewing 6967 - 6969 of 7,630 Reviews

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Jobs at Humana

Sales Support Representative

Senior Voice of the Customer Professional

Sales Support Representative

UM Administration Coordinator

In-Home Performance Lead

Humana

Humana reviews

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Overall good experience, with low stress.

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Best job ever

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