Humana reviews

Health insurance for employees are all high deductible plans, quite unaffordable for most new hires without second household income. Most employees are afraid to take time off in fear of management targeting. I left over a year ago and am still the target of criticism and blame on weekly conference calls (at least monthly) as the reason for low plan performance - not horrible Customer Service or plan benefits designed by computers, not people. My management acted like spoiled vindictive frat boys vs insurance professionals. Medicare sales teams have NO moral compass. Medicare Customer Service less than that. Employees and Members are treated like an inconvenience of doing business. Humana knows everything and is responsible for nothing - and yet in some markets they have the lowest rated plans others, the highest. Everything negative is blamed on exiting employees and un-informed members. Positives are the wisdom of management.

Time off during end of the year/holidays is really hard to get. Wanted to move in to management positions but it was just the telesales position available in Phoenix. That was the only reason for me to leave.