Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,255 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 836 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 564 reviews)); "Work from home is good" ((in 473 reviews)); "Great people and job flexibility" ((in 279 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 212 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 152 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 136 reviews)); "Constant reorganization and layoffs." ((in 134 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 99 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 97 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,623 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,623 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

3.0

Mar 30, 2014

Lack of ........

Claims specialist

Recommend

CEO approval

Business Outlook

Pros

Pay is descent for the job if you can work with the cons. Flex hours when not in over time.

Cons

Lack of communication, training once on the job, and raises (only very top get raises once a year). Senior management talks about perfect service but lower management makes unrealistic goals. To make goals one can Not deliver perfect service every time. Lower management choose not to hear road blocks as to why production is not being meet. System down, long processes, new processes, unseen problems doesn't matter meeting production is all that matters.

4.0

Mar 29, 2014

Great company - silo decision making at times.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities, depth of skills and knowledge of the industry, complexity and breadth and depth of offering across the health and wellness industry. Never boring.

Cons

Decision making journey should be more open. Too many silo, leader at the top decisions.

3.0

Mar 29, 2014

It depends on what dept. you work in.

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

- Flex Schedule - Offer the most PTO days of any employer I have heard of in Louisville - Offer tuition reimbursement and does not require any commitment after graduation - A lot of opportunities to move around and gain experience

Cons

- Difficult to get promoted in some depts. - Each dept. operates differently and it can be hit or miss whether or not it will be a good experience (i.e. manager, OT, pay, flexibility, work load, etc.). - Difficult to get a decent raise/ promotion without moving around within the company.

Viewing 7078 - 7080 of 7,623 Reviews

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Lack of ........

Great company - silo decision making at times.

It depends on what dept. you work in.

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