Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,250 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and acceptable" ((in 848 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 540 reviews)); "The ability to work from home is a great plus" ((in 482 reviews)); "Great people and job flexibility" ((in 269 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 205 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 143 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 137 reviews)); "Constant reorganization and layoffs." ((in 126 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 111 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 95 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,619 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

4.0

Nov 20, 2014

Not the Best but FAR from the worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My Frontline leader and manager are approachable. No micro Managing. PTO requests are almost always granted. Layed back environment for the most part. Option to Work from home or in office after training is completed.

Cons

Most departments do NOT follow a SOP(Standard Operating Procedure); therefore some people within the same dept. are doing the same job several different ways. At times your direct frontline lead cant answer your inquiries; therefore you may have to educate yourself, wait a while for a response, or try the "trial and error" method.

4.0

Nov 15, 2014

Simple paced, transformational environment

Enterprise architect

Recommend

CEO approval

Business Outlook

Pros

Innovation is promoted, lots of focus on work life balance, open doors culture

Cons

Resistance to change is still Na way of life and sometimes it becomes frustrating to be in front while leading.

5.0

Nov 14, 2014

World class - best in health care

Digital consultant

Recommend

CEO approval

Business Outlook

Pros

-Great appreciation for the work you do -Competitive pay and benefits -Healthy work culture -Empowering and plenty of career opportunities

Cons

-Slowness (sometimes because of regulations, sometimes because of the company size) by which you have to get some things done

Viewing 7132 - 7134 of 7,619 Reviews

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Humana reviews

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Not the Best but FAR from the worst

Simple paced, transformational environment

World class - best in health care

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