Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,250 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 862 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 562 reviews)); "Work from home was good" ((in 490 reviews)); "The flexibility and people are great!" ((in 256 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 218 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 144 reviews)); "Constant layoffs and the unknown status of your position." ((in 121 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 108 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

61% would recommend to a friend

(7,619 total reviews)

Jim Rechtin

59% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,619 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Aug 8, 2014

Great Place to work

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

a great place to work

Cons

no cons at this current time

4.0

Aug 5, 2014

Opportunity

Analyst

Recommend

CEO approval

Business Outlook

Pros

Opportunities Available. Always something different to learn. Never boring.

Cons

Need a training program. Felt lost and had no one to go to when started as a new employee.

5.0

Aug 3, 2014

I was an Administrative Assistant/Receptionist. General duties included answering multi line phone, patient files, type

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I enjoyed the position because I enjoy meeting people. This position gave me the opportunity to enjoy a diverse group of employees. Also, the benefits were great. I was a fill in for the Executive Admin.Assistant to the CEO when she was on vacation, etc. I learned a great deal about the insurance industry and in particular about the Behavioral Health insurance industry.

Cons

When I began to work for them as a temp in July 2007, we were a small group. In 2008 I was hired as a direct employee and Humana bought out our small company called CorpHealth. Many changes occurred including moving our office from downtown Fort Worth to Las Colinas. It was a very long drive for me because I lived in Cleburne. But I still wanted to keep that job, so I drove over one hour each way daily.

Viewing 7165 - 7167 of 7,619 Reviews

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I was an Administrative Assistant/Receptionist. General duties included answering multi line phone, patient files, type

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