Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,246 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." ((in 864 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 544 reviews)); "It was good being able to work from home." ((in 467 reviews)); "Good work life balance which is great" ((in 291 reviews)); "The flexibility and people are great!" ((in 265 reviews))

What are the cons of working at Humana according to real employee reviews?

"My direct Department management is poor and the department environment is mundane." ((in 306 reviews)); "Disorganized and poor leadership" ((in 148 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Constant reorganization and layoffs." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 101 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

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Humana

Humana reviews

3.6

61% would recommend to a friend

(7,615 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Dec 10, 2008

Humana has been Very Good to Me !!!

Case manager rn

Recommend

CEO approval

Business Outlook

Pros

You start off with 3 weeks vacation and you do not have to accure this time. There is very good remote IT Support. I have a wonderful Frontline Leader and Project Manager !!!!!

Cons

They recent;y changed their insurance package to it's employees and it was better before.

3.0

Nov 24, 2008

Humana. They treat their people great and Work/Life Balance is great depending on Mgmt

It project manager

Recommend

CEO approval

Business Outlook

Pros

Huge Company, You can make your own way to the top. IT pays well for area.

Cons

In IT, It is difficult to move up because the Mgmt does not move around.

5.0

Nov 21, 2008

Operational infrastructure hampers growth

Project manager

Recommend

CEO approval

Business Outlook

Pros

I work for a great director, and am challenged to think and be innovative at work. As an organization, I feel that there is a commitment to growing the business, and a desire to be better integrated integrated across the organization. We are moving slowly in that direction.

Cons

A lot of our operational infrastructure and work processes on the commercial sales side are antiquated and disconnected. It can be operationally challenging for commercial accounts to do business with us. Brokers are required to have different work methodologies for small group and midmarket accounts. As technology as a whole races ahead with Web 2.0, the operational gap in sales becomes more and more obvious to brokers and customers. We have so many products and options on the commercial side, making it difficult to sell.

Viewing 7348 - 7350 of 7,615 Reviews

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Humana has been Very Good to Me !!!

Humana. They treat their people great and Work/Life Balance is great depending on Mgmt

Operational infrastructure hampers growth

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