Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,245 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Humana to a friend and 54% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

61% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (63) , RN Care Manager (56) , Sales Associate (56) , Grievance and Appeals Specialist (52)

What are the pros of working at Humana according to real employee reviews?

"Benefits are great and competitive" ((in 844 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 560 reviews)); "Work from home is good" ((in 469 reviews)); "Great people and job flexibility" ((in 272 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 201 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 149 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 143 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 132 reviews)); "call) with 20 hours weekly yet we get NO HOURS & NO TRAINING!! Why did they hire us exactly??" ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 94 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Humana reviews

3.6

61% would recommend to a friend

(7,614 total reviews)

Jim Rechtin

60% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Humana has an employee rating of 3.6 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews

3.0

Feb 13, 2010

Could Improve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some work schedule flexibility Decent overall benefits Some opportunity to amass new professional skills

Cons

Unprofessional attitudes from high-level managers Lack of communication from above Too much outsourcing Pay feels below average Health care options for employees of a health insurance company are so limited it almost feels like a joke Not enough time spent on true employee development

2.0

Apr 15, 2009

dead-wood won't float a company forever

Manager

Recommend

CEO approval

Business Outlook

Pros

Job stability is a real plus. This work environment is very large and you can find people here that are truly dedicated to working to improve healthcare and the member experience. The environment is really entrepreneurial and new initiatives can be initiated at small levels fairly easily for a Fortune 100 company.

Cons

It is a gigantic company that lacks true cohesiveness. Leadership has a tendency to be selected via seniority over talent/skills and that favors the persistent or lethargic employee therefore middle management ends up being the most ruthless and CYA-ish group which deters true thought and true innovations. Humana does not reward to its own vision. The employees that stay are mediocre at best and have a tendency to be like their middle-managers lethargic and resistant to work. The company is fragmented into deep silos even within its departments.

5.0

Mar 14, 2024

Semma burdah

Hr

Recommend

CEO approval

Business Outlook

Pros

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Cons

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Viewing 7423 - 7425 of 7,614 Reviews

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dead-wood won't float a company forever

Semma burdah

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