Humana reviews

3.6

61% would recommend to a friend

(7,614 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
3.0
Jul 19, 2011
Recommend
CEO approval
Business Outlook

Pros

- Depending on the department that you work in, management can be very flexible about your work arrangements (work from home, etc.) - Family friendly envirionment - Cheap to live in Louisville - Suprising, great ethnic restaurants (wide range of food- indian, ethiopian, french, cuban, etc.) - Good pay- especially if recruited from out of town - For the most part, friendly people

Cons

- Difficult to find leadership opportunities since there is not a lot of movement amongst upper management (ex. Directors, VP). As a result, most movements are lateral. -Do not always find the most competent people working in roles- placement very heavily dependent on who you know. -If you are from out of town, the singles life here is disappointing. People get married and have families pretty young here (early to mid 20s). -Small town envirionment which can seem very cliquish if you are from out of town- circles here are very dependent on the neighborhoods you grew up in and the high school (yes high schoool) that you went to, regardless of your age. The cliques spill over into the work envirionment. Hence, you do not always find the most competent people working in the various roles across the company. - Unable to retain talent that it recruits from out of state. Those who tend to stay at the company are those who are either from Louisville or its surrounding areas, or have married someone from Louisville. if you are not from here, it can feel like you are living in a bubble.

3.0
Jul 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Training is good depending on the department. Dining choices are second to none in the larger offices. If you are an associate that travels on business, the daily per deim you have is better than most. The front line customer facing associates are some of the best people, I enjoyed working with them in many different locations. The products they offer to consumers are really good plans. Good pay, good vacation policy. I thought at one time I would retire from Humana.

Cons

How can someone who has gotten excellent top notch yearly reviews, met production standards, been the star of the team be terminated? Fall out of favor with the political in-crowd for standing up for yourself and what was right. I am not a brown-noser and I refused to play the politics game and lost. HR won't investigate complaints against management and when they do it is a token investigation. It is pretty sad when your manager can't perform the job they manage, yet they get sent on leadership summits, and development trips etc. Nothing from those trips benefits the front line employees. Yet all the while on their Facebook page you see they were posting pool side at 1:00 in the afternoon on a workday when you know the conference is going on. Your co-workers on the same level as you will talk one way (oh yeah its bad we need to work together for a change yada yada) but when it is time for a team meeting everyone is quiet out of fear of stirring the water. The benefits for employees are not great, but in Humana's defense, most employers are cutting the benefits they offer to associates to cut costs. When someone does bring a problem forward management tells you what they think you want to hear just to keep you quiet.

5.0
Jul 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Working with people who care. Opportunity to help others. Strong community assistance. Excellent pay and benefits. Excellent growth potential. Embraces diversity. Encourages healthy work and home life. Innovative and explores opportunities to expand into new product development. Seeks continuous improvement activities.

Cons

Complex processes that can create challenges to be effective for customers. Some of the Leadership do not get on the level of employees to truly understand challenges.

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